Susan Ingram

• Operated machinery to manufacture high-quality jewelry components efficiently.
• Assisted in quality control processes to ensure product specifications and standards were met.
• Operated various hand tools and equipment to shape and design metal components.
• Conducted quality inspections on finished products to ensure adherence to specifications.
• Implemented sustainable practices within the workshop environment by recycling precious metals scrap material when possible.
• Streamlined production processes for improved efficiency and cost savings in the workshop.
• Assessed pieces to evaluate quality and accuracy according to design.
• Completed work with metals such as gold, platinum and silver, as well as wide range of stone types.
• Produced models for jewelry runs using wax, metal, clay and plaster.

Controlled costs to keep business operating within budget and increase profits.

• Oversaw daily operations, ensuring alignment with company objectives and customer satisfaction. Responsible for customers daily payments and payment reminders .
• Developed training programs for staff, enhancing team performance and service quality..
• Implemented process improvements, increasing operational efficiency and reducing turnaround times.
• Managed inventory levels, optimizing stock management to meet customer demand effectively.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.