Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Susan Johnson

Vernal,UT
Susan Johnson

Summary

Dynamic and detail-oriented receptionist with proven expertise at Dr. Burk Young, excelling in customer service and organization. Enhanced appointment scheduling efficiency and improved front desk operations through effective collaboration. Skilled in managing multi-line phone systems and maintaining accurate records, ensuring a professional environment and exceptional visitor experiences.

Overview

7
years of professional experience

Work History

J C Penny

Retail Sales Associate

Job overview

  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained store presentation by organizing merchandise and displays effectively.
  • Trained new staff on customer service protocols and operational procedures.

Dr. Burk Young

Receptionist
08.2000 - 08.2007

Job overview

  • Greeted and assisted visitors, ensuring a welcoming and professional environment.
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.
  • Coordinated appointment scheduling, optimizing daily operations and client flow.
  • Maintained accurate records of visitor logs and correspondence for compliance purposes.
  • Collaborated with team members to enhance front desk procedures and improve service delivery.

Education

Weber State University
Ogden, UT

High School Diploma

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer service
  • Attention to detail
  • Listening skills
  • Cash handling
  • Telephone etiquette

Interests

Quilting is my greatest skill. I piece quilts and use a Long Arm to quilt them. I have quilted for other people.

  • Reading
  • Tech enthusiast, passionate about exploring the latest advancements and innovations.
  • Enjoying the art of baking and pastry-making, experimenting with recipes.
  • Avid Reader
  • Watching Movies and TV Shows
  • Volunteering
  • Music
  • DIY and Home Improvement
  • Gardening
  • Knitting and Crocheting

Timeline

Receptionist

Dr. Burk Young
08.2000 - 08.2007

Retail Sales Associate

J C Penny

Weber State University

High School Diploma