Susan Johnson
Charlottesville,Virginia
Overview
24
24
years of professional experience
Work History
Eye Technician
EYECO INC.
Ruckersville, Virginia
04.2008 - 07.2022
- Ensured the prompt processing of eyewear orders by meticulously tracking shipments and quickly notifying patients when their orders arrived.
- Enhanced patient satisfaction by conducting thorough eye examinations and clearly explaining the results and details of their visual health.
- Collaborated with insurance companies to accurately process claims and facilitate swift reimbursements for patients.
Dental Assistant
Timberlake Dental
Charlottesville, Virginia
03.2005 - 02.2008
- Provided chair side assistance during dental examinations, helping to increase the dentist’s efficiency and improve patient satisfaction.
- Cleaned and sanitized dental instruments and equipment, and restocked supplies to prepare for the next patient.
- Maintained a clean and sterile work environment, minimizing the risk of cross-contamination and infections.
Receptionist
P.R.N. Nursing Agency
Wilmington, North Carolina
01.1999 - 03.2005
- Supported the onboarding process for new patients, ensuring completion of necessary paperwork.
- Confirmed appointments, maintained communication with patients, and updated patient records accordingly.
- Answered phone calls promptly and directed incoming calls to the appropriate offices.
Timeline
Eye Technician
EYECO INC.
04.2008 - 07.2022
Dental Assistant
Timberlake Dental
03.2005 - 02.2008
Receptionist
P.R.N. Nursing Agency
01.1999 - 03.2005