Open To Work
Susan Juker
Hephzibah,USA
Summary
Dynamic QuickBooks Certified ProAdvisor with extensive experience as an Intuit QuickBooks Live Expert, specializing in virtual bookkeeping services and customized coaching for small businesses. Detail-oriented Office Manager with a proven track record in full-cycle bookkeeping, accurate data entry, and compliance reporting. Committed to leveraging leadership, multitasking abilities, and virtual financial management expertise to foster business growth and operational efficiency. Dedicated to delivering exceptional service and innovative solutions that drive client success.
Overview
27
27
years of professional experience
1
1
Certification
Work History
QuickBooks Live Expert
Intuit
09.2024 - Current
- Provided virtual bookkeeping services and personalized guidance to small business clients using QuickBooks Online via video and chat platforms.
- Assisted clients with account setup, transaction categorization, bank reconciliation, and financial reporting to ensure accurate, tax-ready books.
- Empowered clients by teaching best practices for using QuickBooks, helping them to manage their finances independently.
- Evaluated and managed complex bookkeeping issues, including financial statement errors and sales tax issues, for a diverse portfolio of clients.
- Utilized strong verbal and written communication skills to deliver high-quality customer interactions and instill confidence in clients.
Office Manager/Data Entry/Bookkeeper
AP CLEARING & HAULING, LLC
01.2019 - Current
- Managed day-to-day office operations with a focus on comprehensive bookkeeping tasks, including scheduling, inventory management, and categorizing accounts for financial reports.
- Entered data for required local, state, and federal reports, such as International Fuel Taxes, Cab Card registrations, and insurance requirements, ensuring compliance.
- Handled all Accounts Receivable/Accounts Payable and processed payroll, as well as State Sales Tax reports.
- Documented and collaborated with team members to address operational issues and improve overall efficiency.
Teacher
Burke County Board Of Education/McDuffie County Board of Education
07.1998 - 06.2024
- Graded and evaluated student assignments, papers, and coursework.
- Documented student successes and improvements and worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Educational Representative
Portman's Music Academy
07.2017 - 06.2021
- Developed and executed sales strategies to expand business within assigned territory, maintained a pipeline of opportunities, and exceeded sales objectives.
- Maintained accurate reporting, records, and files necessary for proper territory management.
- Maximized new business opportunities with school systems and other educational institutions, keeping all contacts documented in logs.
Education
ED S - Education
UNIVERSITY OF GEORGIA
AthensMaster of Arts - Education
University of Mississippi
Hattiesburg, MSBachelor of Arts - Education
Augusta State University
Augusta, GASkills
- Certified QuickBooks ProAdvisor
- Problem Solving
- Bookkeeping and financial management
- Remote client support
- Administrative project support
- Detail-oriented organization
Certification
QuickBooks ProAdvisor Advanced Certification
QuickBooks Payroll Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
QuickBooks Live Expert
Intuit
09.2024 - Current
Office Manager/Data Entry/Bookkeeper
AP CLEARING & HAULING, LLC
01.2019 - Current
Educational Representative
Portman's Music Academy
07.2017 - 06.2021
Teacher
Burke County Board Of Education/McDuffie County Board of Education
07.1998 - 06.2024
Bachelor of Arts - Education
Augusta State University
ED S - Education
UNIVERSITY OF GEORGIA
Master of Arts - Education
University of Mississippi