Susan Kaijala

Senior Relocation Consultant

Weichert Work Force Mobility

Morris Plains, NJ

03.1988 - 04.2024

Developed and implemented relocation policies and procedures for a large organization.
Conducted research to identify suitable housing options in various locations.
Assisted clients with the selection of real estate agents, home inspectors, movers, insurance providers, and other service providers necessary for their relocation.
Organized and conducted orientations for new employees relocating to the area.
Provided counseling services to assist clients with the psychological aspects of relocation.
Managed budgets related to relocation expenses.
Created reports outlining client satisfaction levels with provided services.
Researched local communities and educational institutions in order to provide families with detailed information regarding their potential new location.
Advised clients on tax implications associated with their move.
Facilitated communications between employers, employees, vendors, and service providers throughout the entire relocation process.
Coordinated travel arrangements for transferring employees and their families.
Maintained records of all activities related to relocations.
Developed marketing materials designed to promote the company's relocation services.
Attended industry events in order to stay abreast of current trends in the field of corporate relocations.
Identified areas where improvements could be made in terms of efficiency or cost savings during the course of a client's move.
Collaborated closely with internal departments within an organization in order to ensure smooth transitions for transferring employees.