Proactive Sales and Customer service representative with 10+ years of extensive experience in client relationship building and tailored solutions to enhance customer satisfaction. I'm a hardworking and passionate job seeker with strong organizational skills, eager to secure a full-time position that offers professional challenges and utilizing interpersonal skills.
Hi, I’m
Vanessa Levato Davis
Chesapeake,VA
Summary
Overview
7
years of professional experience
Work History
GPS Moving and Storage
Senior Relocation Consultant
02.2017 - 10.2023
Job overview
- Complied meticulously with all data protection regulations to safeguard sensitive client information during their transition period.
- Established trust with clients by demonstrating exceptional knowledge of local markets and variable resources.
- Improved overall team performance by conducting regular performance evaluations and providing constructive feedback for professional growth.
- Enhanced customer satisfaction by providing personalized support and guidance throughout the entire relocation process.
- Collaborated with cross-functional teams to develop strategies for improving overall company performance in the relocation industry.
- Developed tailored relocation plans for each client after conducting thorough needs assessments to address individual requirements.
- Building good rapport with clients and convincing the prospect, that the product/service sold was suitable to customer.
- Trained newly hired Sales/Customer Service representatives to facilitate,negotiate,care for and deliver creative sales tactics and strategies.
- Maintained a high client retention rate through consistent follow-up activities and excellent after-sales support services.
Education
St Catherine's High School Malta (Europe)
High School Diploma
07.2003
University Overview
Skills
- Client Relationship Building
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Self Motivation
Languages
English
Native or Bilingual
Maltese
Native or Bilingual
Italian
Native or Bilingual
German
Elementary
Timeline
Senior Relocation Consultant
GPS Moving and Storage
02.2017 - 10.2023
St Catherine's High School
High School Diploma
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