Summary
Overview
Work History
Education
Skills
Timeline
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Susan Kenny

Chicago,IL

Summary

Accomplished Police Sergeant with a robust career at the City of Chicago, adept in team management and conflict de-escalation. Excelled in community policing and criminal investigation, significantly enhancing public safety. Renowned for mentoring junior officers and fostering strong community relations. Demonstrates exceptional problem-solving abilities and multitasking skills, ensuring efficient and effective law enforcement operations.

Overview

26
26
years of professional experience

Work History

Police Sergeant

City of Chicago
10.2018 - Current
    • Answered emergency calls for help from citizens and business owners.
    • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
    • Engaged with local individuals and community leaders to discuss crime reduction strategies.
    • Led shift briefings to inform officers of properties to check and individuals of note in local areas.
    • Established and enforced employee performance policies.
    • Supervised crowds at busy events to prevent injuries and property destruction.
    • Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
    • Served as mentor and role model to junior officers.
    • Facilitated communication between command staff and subordinates, promoting transparency and resolving conflicts efficiently.
    • Prepare staff projections on a weekly basis.
    • Proven ability to learn quickly and adapt to new situations.
    • Excellent communication skills, both verbal and written.
    • Used critical thinking to break down problems, evaluate solutions and make decisions.

Police Officer

City of Chicago
08.1998 - 10.2018
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Handled citation and traffic violation paperwork.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Provided testimony in court proceedings.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Answered emergency calls for help from citizens and business owners.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Monitored criminal activity in community to identify suspicious activity.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
  • Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
  • Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

Master of Arts - Healthcare Administration

Purdue University Global
West Lafayette, IN
08-2022

Bachelor of Arts - Business Administration

Governors State University
Park Forest, IL
05-2001

Associate of Science - Computer And Information Sciences

Moraine Valley Community College
Palos Hills, IL
05-1997

Skills

  • Performance Appraisals
  • Team Management
  • Conflict de-escalation
  • Patrol Supervision
  • De-Escalation Techniques
  • Criminal Investigation
  • Policy Enforcement
  • Community policing
  • Problem-Solving
  • Multitasking Abilities

Timeline

Police Sergeant

City of Chicago
10.2018 - Current

Police Officer

City of Chicago
08.1998 - 10.2018

Master of Arts - Healthcare Administration

Purdue University Global

Bachelor of Arts - Business Administration

Governors State University

Associate of Science - Computer And Information Sciences

Moraine Valley Community College

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Susan Kenny