Susan Kenny
Chicago,IL
Summary
Accomplished Police Sergeant with a robust career at the City of Chicago, adept in team management and conflict de-escalation. Excelled in community policing and criminal investigation, significantly enhancing public safety. Renowned for mentoring junior officers and fostering strong community relations. Demonstrates exceptional problem-solving abilities and multitasking skills, ensuring efficient and effective law enforcement operations.
Overview
26
26
years of professional experience
Work History
Police Sergeant
City of Chicago
3510 S. Michigan Ave, Chicago, IL 60653
10.2018 - Current
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Engaged with local individuals and community leaders to discuss crime reduction strategies.
- Led shift briefings to inform officers of properties to check and individuals of note in local areas.
- Established and enforced employee performance policies.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
- Served as mentor and role model to junior officers.
- Facilitated communication between command staff and subordinates, promoting transparency and resolving conflicts efficiently.
- Prepare staff projections on a weekly basis.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Police Officer
City of Chicago
3510 S. Michigan Ave
08.1998 - 10.2018
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Handled citation and traffic violation paperwork.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Provided testimony in court proceedings.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Monitored criminal activity in community to identify suspicious activity.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
- Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Master of Arts - Healthcare Administration
Purdue University Global
West Lafayette, IN08-2022
Bachelor of Arts - Business Administration
Governors State University
Park Forest, IL05-2001
Associate of Science - Computer And Information Sciences
Moraine Valley Community College
Palos Hills, IL05-1997
Skills
- Performance Appraisals
- Team Management
- Conflict de-escalation
- Patrol Supervision
- De-Escalation Techniques
- Criminal Investigation
- Policy Enforcement
- Community policing
- Problem-Solving
- Multitasking Abilities
Timeline
Police Sergeant
City of Chicago
10.2018 - Current
Police Officer
City of Chicago
08.1998 - 10.2018
Master of Arts - Healthcare Administration
Purdue University Global
Bachelor of Arts - Business Administration
Governors State University
Associate of Science - Computer And Information Sciences
Moraine Valley Community College