Susan King

• Attain or surpass predetermined sales targets through individual sales goals.
• Provides prompt, courteous service to every individual entering showroom.
• Works directly with clients on projects from initial quoting, through design and sample requests, to placing the clients product order.
• Set goals for showroom employees and provides support and motivation to help each achieve true potential.
• Monitors and reviews all customer open orders for accuracy, timely shipments and fulfillment of the order.
• Responsible for the floor sets and merchandising the showroom.

Worked with design team merchandising and displaying home decor products for the store. Creating focal areas for new feature products. Organize new freight/merchandise to put on showroom floor. Helped customers with sales needs and customer problems and complaints. Manage the front end team. Handle and count the daily money sales.

• Handled any conditions sent from underwriting departments.
• Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
• Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
• Set up and completed loan submission packages.