Susan Kinter
Severna Park,MD
Summary
Strong strategic thinker with several years experience in the captive insurance arena specializing in risk management, patient safety, loss prevention/mitigation and claims management. Excellent analytical, communication and leadership skills. Professional and outgoing with success in collaboration and relationship builiding.
Overview
42
42
years of professional experience
Work History
Senior Vice President, Claims, Litigation and Risk Management
Maryland Medicine Comprehensive
Baltimore, Maryland
06.2010 - Current
- Responsible for the management and oversight of all risk management/loss prevention/patient safety, medical malpractice and general liability claims activities of the Maryland Medicine Comprehensive Insurance Program
- Responsibilities include: formulating and advancing the risk reduction/loss prevention/patient safety initiatives of UMMS/FPI’s captive insurance program; overseeing and driving the strategic management of the medical malpractice litigation activities of UMMS and FPI; analyzing and presenting data related to claims/risk management and loss prevention; and directly managing the performance of the Senior Directors of Clinical Risk Management and Claims and Litigation
- This role requires a highly visible and close working relationship with the executive and physician leadership of all UMMS’ member organizations and FPI, as well as with the executive leadership of the UMMS’ corporate office and the Dean of the University of Maryland School of Medicine
- Additional responsibilities include interacting with reinsurers participating in the captive insurance program managed by MMCIP, including all marketing activities of the captive insurance program in addition to engaging in legislative activities/initiatives as appropriate.
Director, Claims Litigation and Risk Management
Maryland Medicine Comprehensive
Baltimore, Maryland
06.2001 - 06.2010
- Litigation responsibilities include directly overseeing the activities of a claims manager, assistant claims manager, legal assistant and two support personnel, engaging in settlement negotiations and mediation in open lawsuits and claims, developing strategies to reduce the cost of litigation (indemnity payouts and expenses), overseeing defense counsel, generating and analyzing claim data, tracking trends and losses
- Patient safety and risk management/loss prevention activities include: directly managing the activities of 8 risk managers and a risk educator, coordinating patient safety initiatives directed toward enhancing positive patient outcomes and reducing medical errors, working closely with executive and administrative staff of all University of Maryland Medical System member organizations to advise of claim activities and patient safety and risk issues and implementation of corrective action plans as indicated.
Claims Manager
Maryland Medicine Comprehensive
Baltimore, Maryland
08.1998 - 06.2001
- Responsible for managing all liability claims of UMMS/FPI’s captive insurance program
- Coordinate and oversee the handling by defense counsel of matters in active litigation
- Monitor cases to ensure the timely, cost effective and appropriate implementation of defense strategies
- Engage in settlement negotiations and mediation in open lawsuits and claims
- Assist in the development of claims management policies and procedures with regard to claims investigations, case analysis, settlement process, litigation management process, claims file maintenance and periodic reporting to excess carriers and State and Federal agencies.
Associate
Miles & Stockbridge
Baltimore, Maryland
08.1990 - 08.1998
- Primary emphasis has been insurance defense litigation, specializing in medical malpractice litigation
- Responsible for independent management of cases from opening of file through trial, including formulating a defense strategy, drafting discovery and discovery responses, retaining expert witnesses, taking and defending depositions, writing and arguing dispositive and other motions, negotiating settlements and attending trials in a first and second chair capacity
- Successfully defended clients in bench and jury trials in which client exposure has exceeded several million dollars
- Appointed to Recruitment, Entertainment and Associate’s Committees.
Law Clerk
Office of the Attorney General
Baltimore, Maryland
09.1989 - 04.1990
- Investigated criminal charges brought against nurses
- Researched current health care issues and regulatory standards.
Staff nurse, Oncology Intensive Care Unit
University of Maryland Cancer Center
Baltimore, Maryland
05.1988 - 08.1988
- Coordinated care of the critically ill oncology patient.
Community health nurse
Michigan Cancer Foundation
Detroit, Michigan
01.1986 - 08.1987
- Managed all aspects of patient care of the terminally ill cancer patient in the home setting.
Staff nurse, Intensive Care Unit
St. Joseph Mercy Hospital
Pontiac, Michigan
- 01.1986
Staff nurse medical-surgical unit
Sparrow Hospital
E. Lansing, Michigan
08.1982 - 12.1983
Education
Juris Doctor -
University of Maryland School of Law
Baltimore, Maryland05.1990
Bachelor of Science in Nursing -
Michigan State University
E. Lansing, Michigan01.1982
Skills
- Strategic leadership
- Partnership development
- Data analytics and presentation
- Staff development
- Client support
- Negotiation
Activities
- Member: Maryland State Bar Association (MSBA) and Baltimore City Bar Association
- Member: MSBA’s Committee of Laws (2005 to present)
- Member: MSBA’s Committee of Judicial Appointments (2010 - present)
- Member: American Society of Health Care Risk Management
- Member: Mid-Atlantic Society of Health Care Risk Management
- President MASHRM 2010, 2018
References
Will be furnished upon request.
Timeline
Senior Vice President, Claims, Litigation and Risk Management
Maryland Medicine Comprehensive
06.2010 - Current
Director, Claims Litigation and Risk Management
Maryland Medicine Comprehensive
06.2001 - 06.2010
Claims Manager
Maryland Medicine Comprehensive
08.1998 - 06.2001
Associate
Miles & Stockbridge
08.1990 - 08.1998
Law Clerk
Office of the Attorney General
09.1989 - 04.1990
Staff nurse, Oncology Intensive Care Unit
University of Maryland Cancer Center
05.1988 - 08.1988
Community health nurse
Michigan Cancer Foundation
01.1986 - 08.1987
Staff nurse medical-surgical unit
Sparrow Hospital
08.1982 - 12.1983
Staff nurse, Intensive Care Unit
St. Joseph Mercy Hospital
- 01.1986
Juris Doctor -
University of Maryland School of Law
Bachelor of Science in Nursing -
Michigan State University
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