Summary
Overview
Work History
Education
Skills
Accomplishments
Specialized Skills Training
Affiliations
Interests
Timeline
Cherry L. Ritenour

Cherry L. Ritenour

Operational Risk Management
Lithia,USA

Summary

Seeking an opportunity to apply finance, accounting, controls and transformation expertise to drive value for stakeholders, develop talent, work as a partner through collaboration, re-engineering, standardization, automation while managing risk through strong internal controls in a responsible finance environment.

Finance professional with 26+ years financial services experience in a shared services environment providing US Regulatory, Financial reporting and accounting services for Consumer and Institutional Client Services businesses and management of complex, critical areas within Operational Risk. Senior executive leader with track record of driving strategic initiatives and delivering impactful results. Adept at fostering team collaboration and navigating complex organizational challenges. Skilled in strategic planning, financial management, and operations oversight. Valued for reliability, adaptability, and results-oriented approach.

Overview

27
27
years of professional experience

Work History

Sr. Vice President, Operational Risk Management

Citigroup, Inc.
03.2021 - Current
  • Establishes and responsible for the end-to-end project management of the Operational Risk Management (ORM) Consent Order Transformation Program
  • Full management responsibility of transformation teams, including management of staff, budget and planning to include performance evaluation, compensation, hiring, disciplinary actions and terminations
  • Independently assess risk and drive actions to address root causes that persistently lead to issues by challenging both historical and proposed practices
  • Communicates and escalates Program delivery and infrastructure issues
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputations by driving compliance with applicable laws, rules and regulations, adhering to Policy

Sr. Vice President, Finance Risk and Control

Citigroup, Inc.
04.2019 - 03.2021
  • Developed a Treasury Quality Assurance Management strategy, framework, tools and implementation plan for daily liquidity reporting
  • Built a high performing team of Quality Assurance analysts with the required leadership, influence and analytical skills
  • Developed and implemented sampling methodology used to determine reporting and related control processes including metrics, dashboards, heatmaps, senior management packages and monitoring
  • Engaged with senior management to escalate issues and review/present exceptions to ensure root causes analysis is performed timely and remediated

Director, Finance

Citigroup, Inc.
07.2017 - 03.2019
  • Partnered with Global Process Organization, and Finance to design sustainable global operating and interaction model for Close Accounting while identifying accounting opportunities for centralization, standardization and automation
  • Provided Integrated Close governance over accounting performed in the 4 regional Finance Centers for specialized accounting (Fixed Assets, Compensation, Lease, Software Capitalization and Expense Accounting)
  • Worked closely with Regional Finance Center Accounting Leads to review and recommend enhancements to accounting systems and processes for automation and re-engineering opportunities while maintaining robust internal controls through process reviews and end user computing standards (EUCs)

Director, Finance

Citigroup, Inc.
01.2016 - 07.2017
  • Implemented the Assurance, Analytics and Interface framework for all North American (NAM) businesses
  • Managed 5 analysts in Tampa providing detailed analytical support for interpreting accounting changes, supporting complex transactions, reviewing internal controls, etc
  • Established service standards, monitored service performance metrics and partnered closely with process leads to recommend action plans to meet and exceed service level agreements
  • Driver of end-to-end corrective actions to address operational issues

Sr. Vice President – North America Retail/Commercial, Finance

Citigroup, Inc.
04.2014 - 12.2015
  • Piloted Assurance, Analytics, Interface (AAI) role for NAM region for Retail Commercial Business for end-to-end Service Delivery
  • Established framework capability for expansion to support other functional areas
  • Collaborated with Manila AAI for globally standard approach and support model

Sr. Vice President, Finance

Citigroup, Inc.
09.2012 - 04.2014
  • Manage Month-end Close and Financial Reporting Governance Lead Analysts overseeing accounting and financial reporting functions transitioned offshore
  • Supervise State Reporting Team of 7 analysts supporting consumer businesses to ensure state reporting requirements are met for licensing renewals and Banamex USA/CBNA FR2900 reporting to Federal Reserve
  • Manage and review Regulation K Compliance monitoring and escalations for Global Debt and Equity Positions for all Citi Regions in compliance with Citi Policy

Sr. Vice President, Finance

Citigroup, Inc.
02.2011 - 09.2012
  • Controller and Legal Entity Manager for Student Loan consumer business; led accounting efforts for $8BN in consumer lending student loans business managing team of 3 FTE supporting forward and reverse Transaction Service Agreement (TSA) billing
  • Ensured accounting and reporting are in adherence with GAAP and new guidelines such as Rules of the Road for wires, electronic reconciliations (e-Recons), contract reviews, Corporate Expense Management Policy (CEMP) and month-end materiality thresholds for manual accounting adjustments; interacted with Corporate Accounting Policy and Reporting to understand new pronouncements and impact to the business
  • Citi Lead with KPMG during audits and regulatory examinations to ensure deliverables are submitted timely and attestations completed by the appropriate business Oversight members and Sr
  • Management

Senior Vice President, Finance

Citigroup, Inc.
10.2008 - 02.2011
  • Manager of expense accounting, Legal Vehicle, State Reporting and General Ledger Definition teams
  • Liaison with external auditors for the quarterly and annual audited financial statement preparations for CitiFinancial Credit Corporation, Associates International Holdings Corporation, Citi Financial Services and CitiFinancial Canada consumer businesses
  • Migration Lead for accounting and financial reporting functions from remote locations to consolidated locations

Vice President, Finance

Citigroup, Inc.
01.2006 - 10.2008
  • Managed expense accounting, Legal Vehicle, State Reporting and General Ledger Definition teams
  • Managed and ensured the timely and accurate preparation of CFNA financial, regulatory & management reports
  • Support Consumer Controller’s group, Planning, Legal, Licensing and Compliance

Assistant Vice President, Latin America Finance

Citigroup, Inc.
01.2003 - 12.2005
  • Supervised 3 Analysts within the offshore Bahamian Legal Entities
  • Managed the timely and accurate preparation of financial, regulatory & management reports for businesses, support groups & external authorities monitoring large & complex local & offshore entities reported by the Latin America Financial Center
  • Ensured appropriate controls maintained for the integrity of financial, regulatory & management reporting
  • Led implementation of offshore businesses onto SMART Financial Reporting System

Officer, Federal Savings Banks

Citibank, North America Finance
09.1998 - 12.2002
  • Prepared the financial statements and ratio analysis schedules for the Board of Directors Letter and KPMG Auditors monthly & quarterly, analyzed monthly & quarterly corporate reports to include Cash Flow, Fair Value Disclosure (FAS 107), Loan Loss Reserve Analysis(LLR), Deposit & Loan Yield Analysis, Foreigners Liability and Risk Based Capital
  • Performed accounting for LLR entries for Federal Savings Banks marketplaces
  • Automated reports by using Excel macros & Monarch models to download and link information to eliminate manual inputting

Education

MBA - Accounting

Saint Leo University

Bachelor of Science - Business Management, Finance

University of Tampa

Skills

  • Microsoft Windows 10 Pro OS
  • Microsoft 365 Apps Enterprise
  • Blueworks
  • EUC review tool
  • Citi operating ledgers
  • Platinum
  • Millennium
  • NACB
  • TGL
  • PeopleSoft
  • CitiGL
  • Full Suite ledgers
  • PEARL
  • Essbase
  • Inquiry Framework
  • Monarch report writers
  • JIRA
  • Process improvements
  • Strategic leadership
  • Policies and procedures
  • Operational excellence
  • KPI tracking
  • Organizational development
  • Business development

Accomplishments

  • Supervised team of 9 staff members.
  • Collaborated with team of 5 in the development of Data Tracing team.
  • Documented and resolved consent order milestones which led to closure of 18 milestones.
  • Used Microsoft Excel to develop ORM data concerns weekly monitoring and tracking.
  • Resolved ECRM MRA CAP 1,2, 3 issues through ORM targeted data tracing and data quality concerns identification tagged to ORM Concentration Reporting.

Specialized Skills Training

  • 2018 Compliance, Policy and Standards Trainings
  • Global Initiative: Global End User Computing Standards
  • Corrective Action (CAP) Management
  • Professional Leadership Program (PLP) Sr. Management Sponsor and Mentor
  • Lean Apprentice Certification
  • Greater Tampa Chamber of Commerce Leadership Tampa Alumni
  • Leadership Development Mentor Program
  • Leadership Development Program – Financial Reporting Operations, Citi
  • Leadership Development Program (LDP)
  • General Electric Financial Services Training Program

Affiliations

  • Tampa Women's Network
  • Asian Pacific Network
  • Citi Changemakers

Interests

  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Animal Welfare Advocacy
  • Avid Reader
  • I enjoy helping others and giving back to the community
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Historical Exploration
  • I enjoy cooking for friends and family gatherings
  • Cooking
  • Volunteering

Timeline

Sr. Vice President, Operational Risk Management - Citigroup, Inc.
03.2021 - Current
Sr. Vice President, Finance Risk and Control - Citigroup, Inc.
04.2019 - 03.2021
Director, Finance - Citigroup, Inc.
07.2017 - 03.2019
Director, Finance - Citigroup, Inc.
01.2016 - 07.2017
Sr. Vice President – North America Retail/Commercial, Finance - Citigroup, Inc.
04.2014 - 12.2015
Sr. Vice President, Finance - Citigroup, Inc.
09.2012 - 04.2014
Sr. Vice President, Finance - Citigroup, Inc.
02.2011 - 09.2012
Senior Vice President, Finance - Citigroup, Inc.
10.2008 - 02.2011
Vice President, Finance - Citigroup, Inc.
01.2006 - 10.2008
Assistant Vice President, Latin America Finance - Citigroup, Inc.
01.2003 - 12.2005
Officer, Federal Savings Banks - Citibank, North America Finance
09.1998 - 12.2002
University of Tampa - Bachelor of Science, Business Management, Finance
Saint Leo University - MBA, Accounting

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