Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Susan Klau

Westport,CT

Summary

Seasoned Volunteer with success assisting organizations with service delivery and fundraising. Purpose-driven professional excels in organization and public relations. Consistently maintains professional appearance and attitude when representing organization to propel image.

Overview

26
26
years of professional experience

Work History

Liaison for Mercy Learning Center

National Charity League, NCL
Westport, CT
04.2017 - Current
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Assisted program manager with planning and fundraising responsibilities.
  • Provided immediate responses to questions from volunteers.
  • Tracked volunteer hours in spreadsheets.
  • Organized and managed events and projects as part of community support services.
  • Planned and delivered numerous activities and special events for programs and services.

Volunteer

Westport Young Woman's League
08.1999 - 08.2014
  • Assisted with special events or programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.
  • Planned and delivered numerous activities and special events for programs and services.
  • Encouraging donations by supporting community fundraising events and campaigns.
  • Organized and managed events and projects as part of community support services.
  • Tracked volunteer hours in spreadsheets.
  • Coordinated work of project dedicated to raising awareness of need, applying strong project and team leadership to enhance success.
  • Volunteered with groups and organizations to help make measurable differences for program recipients
  • Helped develop monthly schedules and assignments.
  • Engaged in community outreach to support program mission
  • Met with other volunteers and program leaders to discuss new services

Creative Director

Lippe Taylor
06.1996 - 04.1998
  • Managed campaigns with specific focuses in order to meet customer needs and creative visions.
  • Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
  • Developed strategic communication and marketing plans.
  • Evaluated and contributed to creative team ideas and translated into actionable project plans.
  • Evaluated and approved image retouch work, mechanicals and art proofs to deliver quality results.
  • Oversaw, guided and coached several designers and art directors.
  • Collaborated with production on task list creation to meet overall project goals on time.
  • Managed client relationships and expectations for creative projects with varying budgets and objectives.
  • Oversaw hiring, training, and direction of creative personnel to achieve optimal results.
  • Revamped work strategies and processes to accomplish agency objectives
  • Orchestrated photo sessions by choosing photographers, stylists, and cosmetic artists
  • Evaluated and approved image retouch work, mechanicals, and art proofs to deliver quality results

Public Relations Assistant

Donna Karan
02.1994 - 06.1996
  • Assisted with planning, development and implementation of company projects and programs.
  • Worked closely with business partners to develop consistent messaging across platforms and departments.
  • Performed tasks and projects as assigned by director of marketing.
  • Selected models and images for events shoots and magazine prints.
  • Hired, trained, and provided daily direction for several employees.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Public Relations Assistant

Revlon Cosmetics
01.1993 - 02.1994
  • Produced and distributed internal and external communications.
  • Monitored marketing content for quality, accuracy and impact.
  • Assisted with planning, development and implementation of company projects and programs.
  • Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.

Intern

Valentino Fashion Designer
06.1992 - 08.1992
  • Proposed accessories to complete outfits and complement clothing choices.
  • Analyzed problems, identified solutions and made decisions.
  • Spreadsheets and produced timely reports.
  • Styled many different looks for runway presentation.
  • Analyzed trends to developed innovative concepts through online research, magazines, competitive shopping and runway styles.

Education

Bachelor of Arts - Political Science

American University
Washington, DC
06.1992

Skills

  • Fundraising Events
  • Adaptability and Dependability
  • Volunteer Recruitment
  • Teamwork and Collaboration
  • Community Service
  • Computer Skills
  • Verbal and Written Communication

Timeline

Liaison for Mercy Learning Center

National Charity League, NCL
04.2017 - Current

Volunteer

Westport Young Woman's League
08.1999 - 08.2014

Creative Director

Lippe Taylor
06.1996 - 04.1998

Public Relations Assistant

Donna Karan
02.1994 - 06.1996

Public Relations Assistant

Revlon Cosmetics
01.1993 - 02.1994

Intern

Valentino Fashion Designer
06.1992 - 08.1992

Bachelor of Arts - Political Science

American University

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Susan Klau