Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Kovalcik

China

Summary

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.

Overview

12
12
years of professional experience

Work History

Registered Medical Assistant

Ascension River District
11.2021 - Current
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Verified insurance coverage and processed payments from patients.
  • Managed daily data entry into electronic health record systems.
  • Performed patient assessments, including vital signs and medical history documentation.
  • Assisted physicians in exams, treatments, and procedures.
  • Prepared laboratory specimens for analysis and organized lab results.

Medical Assistant

McLaren Port Huron Hospital
03.2020 - 10.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Medical Assistant

Ascension River District Hospital
09.2013 - 02.2020
  • Assisted physicians in providing quality care by accurately performing clinical tasks, such as taking vital signs and administering medications.
  • Facilitated smooth front-office operations by handling incoming phone calls, addressing inquiries, and directing callers to appropriate staff members when necessary.
  • Reduced wait times for patients by promptly processing lab results and updating medical charts.
  • Provided valuable assistance during medical examinations, ensuring proper equipment setup and sterilization procedures were followed.

Education

Certificate - Medical Assisting

Ross Medical Education Center
Port Huron, MI
10.2007

High School Diploma - undefined

Grosse Pointe South High School
Grosse Pointe Farms, MI
06.1985

Skills

  • Privacy and Confidentiality
  • Medical Records Management
  • Patient Assessments
  • Clinical Applications
  • Medical terminology
  • Immunization administration
  • HIPAA compliance
  • Laboratory specimen collection
  • Clinical documentation
  • Phlebotomy techniques
  • Patient scheduling
  • Medication administration
  • Medical equipment operation
  • Vital sign monitoring

Timeline

Registered Medical Assistant

Ascension River District
11.2021 - Current

Medical Assistant

McLaren Port Huron Hospital
03.2020 - 10.2021

Medical Assistant

Ascension River District Hospital
09.2013 - 02.2020

High School Diploma - undefined

Grosse Pointe South High School

Certificate - Medical Assisting

Ross Medical Education Center

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