Overview
Work History
Education
Skills
Additional Information
Timeline
Summary
Work Availability
Work Preference
Quote
Languages
Interests
Generic
Susan Lane

Susan Lane

Retail/Sales
Elmer,NJ

Overview

6
6
years of professional experience

Work History

Consultant Independent Scentsy Consultant

01.2023 - 06.2023

Worked as my own boss creating In home opportunities for clients to brighten there homes with amazing decor and fragrances

Sales Associate

The Children's Place Clothing Store
06.2021 - 09.2021

Tasks such as managing sales floor to keep a clean and safe shopping experience for customers, Placing product on sales floor.

Independent Consultant

It Works Distributor
03.2021 - 04.2021

Bringing healthy diet plans to customers looking to make changes in there own life.

Sales Associate

Dollar Tree
11.2020 - 04.2021
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Residential House Cleaner

Down And Dirty Cleaning
09.2020 - 10.2020
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Streamlined cleaning processes for quicker completion without compromising quality.
  • Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
  • Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Adhered to strict safety protocols while using various cleaning products and equipment, minimizing accidents or injuries on the job.

Cashier

Taco Bell
06.2020 - 09.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Cashier and Stock Person

Dollar General
05.2020 - 06.2020
  • Collaborated with team members to unload shipments efficiently, minimizing delays in processing incoming goods.
  • Assisted in maintaining a safe working environment by adhering to safety guidelines and promptly addressing any hazards.
  • Streamlined restocking processes to ensure timely replenishment of merchandise on store shelves, enhancing product availability for customers.
  • Supported loss prevention initiatives by monitoring inventory levels and reporting discrepancies to management as necessary.
  • Provided excellent customer service, assisting shoppers in locating desired items and answering inquiries about product features or availability.
  • Contributed to a positive work atmosphere through effective communication, teamwork, and problem-solving skills.

Cashier/Sales Associate

QuickChek,
11.2018 - 12.2018
  • Boosted customer satisfaction by providing excellent service and addressing inquiries in a timely manner.
  • Exceeded sales targets through effective product recommendations and upselling strategies.
  • Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Collaborated with team members to achieve high-performance sales goals, fostering a positive work culture.
  • Resolved customer complaints professionally, resulting in increased loyalty and repeat business.

Grill Cook/Prep Cook

McDonald's
08.2018 - 09.2018
  • Enhanced customer satisfaction by preparing high-quality, visually appealing grilled dishes.
  • Reduced food waste by efficiently prepping ingredients and maintaining proper storage practices.
  • Improved kitchen efficiency with meticulous organization of prep stations and cooking areas.
  • Ensured consistent dish quality, following standardized recipes and presentation guidelines.
  • Collaborated with team members to optimize workflow during busy meal service periods.
  • Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.

Cashier

Acme Markets
06.2018 - 08.2018
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier/Sales Associate

Dollar Tree
10.2017 - 02.2018
  • Boosted customer satisfaction by providing excellent service and addressing inquiries in a timely manner.
  • Exceeded sales targets through effective product recommendations and upselling strategies.
  • Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
  • Collaborated with team members to achieve high-performance sales goals, fostering a positive work culture.
  • Resolved customer complaints professionally, resulting in increased loyalty and repeat business.
  • Handled cash transactions accurately, maintaining balanced registers at the end of each shift.

Cashier/Customer Service

McDonald's
03.2017 - 10.2017
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Education

High school diploma -

Central Regional High School

Skills

  • Cash register
  • Hospitality
  • Sales
  • Cooking
  • Problem Resolution
  • Sales Presentation
  • Team Support

Additional Information

  • Authorized to work in the US for any employer

Timeline

Consultant Independent Scentsy Consultant

01.2023 - 06.2023

Sales Associate

The Children's Place Clothing Store
06.2021 - 09.2021

Independent Consultant

It Works Distributor
03.2021 - 04.2021

Sales Associate

Dollar Tree
11.2020 - 04.2021

Residential House Cleaner

Down And Dirty Cleaning
09.2020 - 10.2020

Cashier

Taco Bell
06.2020 - 09.2020

Cashier and Stock Person

Dollar General
05.2020 - 06.2020

Cashier/Sales Associate

QuickChek,
11.2018 - 12.2018

Grill Cook/Prep Cook

McDonald's
08.2018 - 09.2018

Cashier

Acme Markets
06.2018 - 08.2018

Cashier/Sales Associate

Dollar Tree
10.2017 - 02.2018

Cashier/Customer Service

McDonald's
03.2017 - 10.2017

High school diploma -

Central Regional High School

Summary

Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-Site

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsPaid sick leave401k matchPaid time off

Quote

Never let the struggle you face define who you are
Self

Languages

English
Full Professional

Interests

Music

Family

Susan LaneRetail/Sales