Susan Lawson
Lancaster,KY
Summary
Detail-oriented returns clerk specializing in inventory management and returns processing. Demonstrated efficiency in resolving customer inquiries and maintaining accurate records. Contributions led to improved operational efficiency and streamlined processes.
Overview
19
19
years of professional experience
Work History
Returns Clerk / Materials Management
American Greetings
Danville, KY
03.2014 - Current
- Processed incoming returns efficiently and accurately.
- Resolved customer return inquiries and facilitated resolution processes.
- Trained new clerks on return procedures and best practices.
- Sorted and stored returned items for efficient repackaging and inventory management.
- Received, inspected and processed returned items from customers
- records of returned goods.
- ordered supplies for departments
Assembly worker / quality inspection
Inoac Automotive
Springfield , KY
12.2006 - 03.2014
- Inspected finished products for defects and ensured quality compliance.
- Assembled automotive components according to detailed specifications and quality standards.
- Operated assembly line machinery, contributing to seamless production flow.
- Adhered to strict timelines, consistently meeting or exceeding production goals.
- Used hand and power tools to assemble products.
- Utilized injection molding machines to streamline production processes.
Education
Boyle County High School
Danville , Ky05-1992
Skills
- Inventory management
- Warehouse management
- Customer service
- Return processing
- Data tracking
- Quality assurance
- Material handling
- Warehouse experience
- Returns logging
- Product inspection
- Returns processing
- Paperwork processing
- excel spread sheets
- Power bi
Timeline
Returns Clerk / Materials Management
American Greetings
03.2014 - Current
Assembly worker / quality inspection
Inoac Automotive
12.2006 - 03.2014
Boyle County High School