Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Mack

Missouri City,TX

Summary

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.

Overview

19
19
years of professional experience

Work History

Home Health Aide

Private Duty
08.2021 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.

Cross Trained PAA/PCA

Hartford Hospital
10.2011 - 03.2021
  • Perform delegated functions as a member of a patient care team by providing administrative support and communicating with members of the healthcare team, patients and families
  • Provide and coordinate the flow of information between departments and customers
  • Switch board operation, answering and screening high volume telephone calls
  • Responsibilities include ECG interpretation, confidentiality, interacting with internal and external customers, problem solving capability, assemble and maintain patient charts
  • Provide patient care under the direction of RN
  • Epic, CPR, performing EKG's, Vital Signs and routine patient care.

Home Health Aide

Avon Health
06.2013 - 09.2017
  • Helping patient with daily functions, such as dressing or taking a bath
  • Recording and reporting to nurses about the patient's health status
  • Housekeeping, such as vacuuming or doing laundry.

Companion

HARC
09.2013 - 05.2015
  • Engaging clients by conversing with them and planning and attending them as they participate in appropriate social activities and hobbies
  • Taking a genuine interest in client by listening to their needs, ensuring that their environment is clean and safe, and providing them with proper food and medication.

Executive Housekeeper

Waterford Hotel Groups
04.2005 - 01.2009
  • Performs cleaning duties in all guest areas
  • Consistently offers professional, friendly, and engaging service
  • Maintains inventory of necessary supplies.

Education

Diploma -

Pembrook Hall High School
Kingston, Jamaica

Certified Nurse Aide Certification -

Capital Community College
01.2009

Skills

  • Feeding Assistance
  • Meal Preparation
  • Light Housekeeping
  • Bathing Assistance
  • Patient Observation
  • Vital signs monitoring
  • Infection control standards
  • Patient Services

Timeline

Home Health Aide

Private Duty
08.2021 - Current

Companion

HARC
09.2013 - 05.2015

Home Health Aide

Avon Health
06.2013 - 09.2017

Cross Trained PAA/PCA

Hartford Hospital
10.2011 - 03.2021

Executive Housekeeper

Waterford Hotel Groups
04.2005 - 01.2009

Diploma -

Pembrook Hall High School

Certified Nurse Aide Certification -

Capital Community College

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Susan Mack