Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Top 200 Salons - Nationwide 2010, 2012, 2015, 2017
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Susan maki

Golden Valley,MN

Summary

Dynamic and compassionate individual, skilled in medication administration and patient assessments. Enhanced patient satisfaction through effective communication and collaboration with interdisciplinary teams, leading to improved health outcomes. Committed to evidence-based practices and maintaining a safe environment, while demonstrating strong clinical judgment and empathy in patient care. With enhanced leadership skills and team building approaches.

Overview

16
16
years of professional experience

Work History

RN- Intern Emily Program -Anna Westin House

Emily Program
05.2025 - 07.2025
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
  • Administered medications and treatments as prescribed by physicians.

Salon Ower/Rue 48 Salons

Self
12.2009 - 01.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.

Education

Bachelor of Nursing

Herzing University
Minneapolis
08-2025

Master of Science - Social Work

Bethel University
St. Paul, MN
01-1999

Social Work

University of Superior Wisconsin
Superior, WI
12-1995

Skills

  • Basic life support
  • Clinical judgment
  • Compassion and empathy
  • Discharge planning
  • Nursing informatics
  • Direct patient care
  • Patient assessments
  • Medication administration
  • Patient management
  • Case management
  • Complex Problem-solving
  • Managing deadlines
  • Patient discharge

Accomplishments

My accomplishments include team building, critical thinking and creating a positive work environment, through hard work and communication. Analyzing data, listening to patients/employees striving to make improvements in whatever I do.

Timeline

RN- Intern Emily Program -Anna Westin House

Emily Program
05.2025 - 07.2025

Salon Ower/Rue 48 Salons

Self
12.2009 - 01.2025

Bachelor of Nursing

Herzing University

Master of Science - Social Work

Bethel University

Social Work

University of Superior Wisconsin

Top 200 Salons - Nationwide 2010, 2012, 2015, 2017

Strong leadership skill have allowed me to develop strong staff retention and commitment to delivering the best services to all clients.  Identifying the importance of team building through communication,  active listening and follow thru.  

Susan maki