Susan Martin
St Peters,MO
Summary
Professional with a proven track record in medical billing and business management. At Conifer Healthcare Solutions, I excelled in resolving billing discrepancies and ensuring compliance, showcasing my expertise in billing systems and attention to detail. As the owner of Rent-A-Collector, Inc, I boosted customer satisfaction through exceptional service and efficient processes, demonstrating strong leadership and relationship-building skills.
I am a professional with proven track record in financial management and billing accuracy. Understand and strive to improve billing procedures and resolving discrepancies efficiently. Reliable team collaborator focused on achieving results and adapting to changing needs, with keen eye for detail and problem-solving skills.
Overview
40
40
years of professional experience
Work History
Hospital Billing Specialist
Conifer Healthcare Solutions
06.2015 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Facility and Professional claim biller on Shriner's project for the past 7+ years.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
- Experienced in Claim Edit and Denial Management work queues to ensure resolution.
- Communicate billing error trends for resolution or bridges to resolve future edits.
Owner
Rent-A-Collector, Inc
07.1985 - 07.2015
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
High School Diploma -
Van-Far High School
Vandalia, MO05-1977
No Degree - Mass Communication And Business Administration
Central Missouri State University
Warrensburg, MOSkills
- Basic EPIC experience
- HIPAA compliance
- Claim submission
- Denial management
- Medical billing expertise
- Research and due diligence
- Attention to detail
- Medical billing and collections
- Microsoft office
- Understanding of CCI edits, CPT, HCPCS, ICD-10 and Revenue Codes
Timeline
Hospital Billing Specialist
Conifer Healthcare Solutions
06.2015 - Current
Owner
Rent-A-Collector, Inc
07.1985 - 07.2015
High School Diploma -
Van-Far High School
No Degree - Mass Communication And Business Administration
Central Missouri State University
Similar Profiles
Katherine PerryKatherine Perry
Patient Account Representative at Conifer Healthcare SolutionsPatient Account Representative at Conifer Healthcare Solutions
Lacey FoyLacey Foy
Automation and Analytics Specialist at Conifer Healthcare SolutionsAutomation and Analytics Specialist at Conifer Healthcare Solutions
Jaclyn ArterberryJaclyn Arterberry
Patient Access Representative at Conifer Healthcare SolutionsPatient Access Representative at Conifer Healthcare Solutions