Susan Mastrangelo
Boynton Beach,FL
Summary
Professional with experience in front desk management and administrative support, adept at ensuring efficient visitor check-in processes and maintaining a welcoming environment for students and parents. Demonstrated ability to coordinate communication among staff, parents, and students, which enhanced information flow and resolved inquiries effectively. Skilled in processing student registrations and maintaining accurate records, contributing to streamlined administrative functions and compliance with institutional policies. Proven capability in scheduling appointments for faculty, optimizing time management and facilitating smooth daily operations.
Overview
15
15
years of professional experience
1982
1982
years of post-secondary education
Work History
Front Desk Receptionist
Palm Beach County School District
West Palm Beach, Florida
10.2020 - Current
- Managed front desk operations, ensuring efficient visitor check-in and maintaining a welcoming environment for students and parents.
- Coordinated communication between staff, parents, and students, enhancing information flow and resolving inquiries promptly.
- Processed student registrations and maintained accurate records, contributing to streamlined administrative functions and compliance.
Front Desk Receptionist
Regis Hair Salon
Boynton Beach, FL
05.2011 - 08.2015
- Managed front desk operations, ensuring efficient visitor check-in and maintaining a welcoming environment for students and parents.
- Coordinated communication between staff, parents, and students, enhancing information flow and resolving inquiries promptly.
- Processed student registrations and maintained accurate records, contributing to streamlined administrative functions and compliance.
- Assisted in scheduling appointments for faculty, optimizing time management and facilitating smooth daily operations.
Education
Clarkstown High School
West Nyack, NYSome College (No Degree) - Early Childhood Education And Care
Palm Beach State College
Lake Worth, FLSkills
- Front desk management
- Visitor check-in
- Client communication
- Administrative support
- Student registration
- Record maintenance
- Appointment scheduling
- Information flow coordination
- Inquiry resolution
- Multitasking skills
- Time management
- Event coordination
- Problem resolution
- Staff collaboration
- Compliance adherence
- Communication tools
- Customer support
Accomplishments
- Customer service representative kudos from my company.
Timeline
Front Desk Receptionist
Palm Beach County School District
10.2020 - Current
Front Desk Receptionist
Regis Hair Salon
05.2011 - 08.2015
Clarkstown High School
Some College (No Degree) - Early Childhood Education And Care
Palm Beach State College