Summary
Overview
Work History
Education
Skills
Timeline
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Susan McComb

Mokena,IL

Summary

  • Results-focused Account Manager offering 25+ years of experience and demonstrated record of achievement in managing technology relationships with customers.


  • Established, well-respected relationships with 500+ clients that include FCMs, banks, institutions, proprietary trading firms and individual traders.


Overview

25
25
years of professional experience

Work History

Global Account Manager

CME Group
12.2008 - 07.2023
  • Built strong technology relationships for hundreds of clients, including two large Wall Street banks.
  • Successfully migrated assigned firms from BrokerTec and EBS platform to CME Group's Globex platform.
  • Managed market data relationships, which included reporting for many of my clients.
  • Lead all Change of Clearer requests from customers that requested to change their clearer firm to another.
  • Collaborated with various departments including Global Command Center (GCC), Sales, Membership, Market Regulations and Customer Support Electronic Trading (CSET) to assist existing clientele.

Associate Product Manager, Key Account Manger

Chicago Board Of Trade
02.1998 - 12.2008
  • Associate Product Manager and was promoted to Product Manager within one-year at CBOT.
  • Managed relationships with hundreds of CBOT firms.
  • Chosen to work with CBOT sales to promote product launch of mini-Dow Jones contracts.
  • Selected to become first "Key Account Manager" (KAM) to manage technology relationships with CBOT firms.

Education

Bachelor of Arts - Communications

DePaul University
Chicago, IL
1986

Skills

  • Experienced project management and exchange migration skills including:
  • Team member of joint venture with Eurex exchange called a/c/e (Alliance CBOT EUREX) along with NYSE LIFFE
  • Common Clearing Link (CCL)
  • CME acquisition of CBOT and CME Group's NEX migration of BrokerTec and EBS
  • Thorough knowledge of exchange's technology trading platforms and certification process
  • Extensive knowledge of Independent Software Vendors (ISVs) and Managed Service Providers (MSPs) as well as proprietary applications
  • Over 7 years of market data licenses and reporting, including SPDJI
  • Knowledgeable in Business Continuity Management and Disaster Recovery Participated on annual FIA DR tests as well as exchange DR exercises
  • Low-latency and data center experience Excellent understanding of connectivity requirements
  • Market Regulatory and Membership savvy Established relationships with exchange contacts
  • Proven sales record in futures & options research
  • Independent worker and proven outstanding track record,

Timeline

Global Account Manager

CME Group
12.2008 - 07.2023

Associate Product Manager, Key Account Manger

Chicago Board Of Trade
02.1998 - 12.2008

Bachelor of Arts - Communications

DePaul University

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Susan McComb