Susan McPherson
D
Mohave Valley,Az.
Summary
To seek and maintain part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
35
35
years of professional experience
4
4
years of post-secondary education
Work History
Marketing Assistant
Whole Foods Market Inc
Venice, CA
09.2008 - 05.2022
- Created engaging content for Pinterest, Facebook and Instagram.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Compiled product and customer data to generate informed profit projections.
- Updated spreadsheets with statistical, financial and non-financial information.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Conducted thorough research to construct creative and fresh ideas.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Utilized Adobe Photoshop and Illustrator to design and create informational flyers and advertisements.
Prepared Foods Cook
Whole Food Market
Redondo Beach, CA
08.2018 - 04.2022
- Stocked supplies to maintain sufficient levels of food products at pantry station.
- Completed side work and prep according to back of house checklist.
- Cleaned and sanitized pantry station at end of shift.
- Prepared salads, sandwiches and desserts for restaurant guests and catered events.
Prepared Foods Cook
Whole Foods Market
El Segundo, CA
06.2015 - 08.2018
- Stocked supplies to maintain sufficient levels of food products at pantry station.
- Completed side work and prep according to back of house checklist.
- Cleaned and sanitized pantry station at end of shift.
- Prepared salads, sandwiches and desserts for restaurant guests and catered events.
Bakery Clerk
Whole Food Market
Venice, CA
09.2012 - 06.2015
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Mixed dough, scaled breads and cakes, and performed baking duties.
Smokehouse Operator/Team Trainer
Whole Food Market
Venice, CA
05.2010 - 03.2012
- Tended to fires and maintained appropriate oven temperatures to thoroughly cook ribs and other meats.
- Followed detailed smoking recipes for specific products and flavors.
- Inspected products for appropriate heat and age.
- Maintained clean and organized workplace.
- Completed monitor repairs and basic equipment maintenance to keep systems running at peak levels.
Marketing Specialist
Whole Food Market
Redondo Beach, CA
09.2002 - 09.2008
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Monitored social media questions and comments and appropriately responded.
- Maintained high level of understanding of industry standards and trends.
- Onboarded new team members and coached personnel in marketing tasks.
- Liaised between internal creative teams and agencies for branding ideas, graphic designs and promotional materials.
- Worked closely with in-house design team to develop visuals for content.
- Designed and implemented advertising and public relations activities.
Specialty Sales
Whole Foods Market
Redondo Beach, CA
09.2001 - 09.2002
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Used POS system to process sales, returns, online orders and gift card activations.
- Increased sales and customer satisfaction through personalized servicing.
Prepared Foods Team Member
Whole Food Market
Redondo Beach, CA
06.1998 - 09.2001
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Organized food and products by date and maintained adequate supplies.
- Prepared all live seafood and adhered to all company food safety and sanitation guidelines.
- Arranged supplies and equipment between storage and work areas.
- Prepared food items by following recipes and product directions.
- Greeted customers with friendly demeanor to enhance positive guest experience.
Education
GED -
Avation High School
Redondo Beach, CA 09.1974 - 06.1978
Skills
Branding
Time management
Event Coordination
Patient-focused quality service
Meeting preparation
Organization, prioritizing and multi-tasking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Prepared Foods Cook
Whole Food Market
08.2018 - 04.2022
Prepared Foods Cook
Whole Foods Market
06.2015 - 08.2018
Bakery Clerk
Whole Food Market
09.2012 - 06.2015
Smokehouse Operator/Team Trainer
Whole Food Market
05.2010 - 03.2012
Marketing Assistant
Whole Foods Market Inc
09.2008 - 05.2022
Marketing Specialist
Whole Food Market
09.2002 - 09.2008
Specialty Sales
Whole Foods Market
09.2001 - 09.2002
Prepared Foods Team Member
Whole Food Market
06.1998 - 09.2001
GED -
Avation High School
09.1974 - 06.1978