Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Susan Miller
Open To Work

Susan Miller

Andover,KS

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Director of Events & Programs

Work Type

Full TimeContract WorkGig WorkConsulting

Location Preference

On-SiteRemoteHybrid
Location: Wichita, KSKansas City, KSKansas City, MOOklahoma City, OKTulsa, OK
Open to relocation: Yes

Salary Range

$65000/yr - $200000/yr

Important To Me

Company CultureHealthcare benefits401k matchStock Options / Equity / Profit SharingWork from home optionPaid sick leavePaid time offCareer advancement

Summary

Dynamic operations and event management professional with extensive expertise in membership development, large-scale event coordination, and organizational leadership. Proven track record of managing complex projects, enhancing member engagement, overseeing budgets, and executing high-profile industry events. Recognized for cultivating strong professional relationships, optimizing operational efficiency, and delivering impactful programs that elevate industry participation and foster community involvement. Committed to driving results through strategic planning and innovative solutions.

Overview

11
11
years of professional experience

Work History

Member Services Director | Home Show Manager | Build My Future Coordinator

Wichita Area Builders Association (WABA)
Wichita, KS
07.2020 - Current
  • Oversee membership engagement, large-scale industry events, and workforce development initiatives for one of the region’s leading construction industry associations.
  • Membership Leadership & Member Engagement
  • Serve as the primary liaison between the association and its membership, managing recruitment, onboarding, and retention strategies.
  • Maintain and manage membership records, reporting, and compliance with local, state, and national association requirements.
  • Prepare and present monthly membership reports for the Board of Directors and national affiliates.
  • Coordinate membership drives, recruitment campaigns, and recognition programs including milestone member awards and the Spike Club.
  • Develop and distribute member communications including newsletters, promotional materials, and engagement initiatives.
  • Event Management – Home Show Manager
  • Manage the planning and execution of the annual Wichita Area Builders Association Home Show, one of the region’s largest consumer home events.
  • Coordinate vendor recruitment, booth sales, exhibitor logistics, sponsorships, and floor plan design.
  • Oversee event marketing, budgeting, scheduling, and vendor relations.
  • Manage event staff, volunteers, and contractors to ensure smooth event execution.
  • Collaborate with city officials, fire marshals, and venue management to ensure compliance and safety.
  • Workforce Development – Build My Future Coordinator
  • Coordinate the Build My Future construction career day event connecting students with skilled trades opportunities.
  • Partner with local school districts, construction companies, and industry professionals to create hands-on educational experiences.
  • Manage exhibitor participation, logistics, marketing outreach, and event operations.
  • Promote workforce development initiatives to address industry labor shortages.
  • Industry & National Association Coordination
  • Coordinate WABA participation in national events including the International Builders Show (IBS) and leadership conferences.
  • Manage board and staff travel logistics, event registrations, and hospitality functions.
  • Support committee initiatives and member engagement programs.

Assistant General Manager

MSE Branded Foods
Wichita, KS
12.2019 - 03.2020
  • Oversaw operations for multiple food, beverage, and retail concepts including Dunkin', Chick-fil-A, and River City Brewing Company within the airport.
  • Managed day-to-day operations across multiple restaurant and retail locations.
  • Trained staff on customer service standards, food safety, portion control, and operational procedures.
  • Monitored inventory, waste control, and profitability metrics.
  • Responsible for nightly financial reconciliation and operational closing procedures.
  • Ensured compliance with health, safety, and airport operational standards.

Assistant Director / Lead Teacher

EarlyBird Childcare & Learning Campus
Andover, KS
08.2017 - 03.2020
  • Supported administration and operations of two childcare facilities serving children ages 18 months to 6 years.
  • Assisted with hiring, training, and supervising staff.
  • Managed parent communications, enrollment processes, and facility tours.
  • Maintained regulatory compliance with state childcare licensing standards.
  • Managed student records, health documentation, and safety protocols.
  • Assisted with budgeting, payroll preparation, and purchasing supplies.

Manager

LMT of Las Vegas
Las Vegas, NV
02.2016 - 07.2017
  • Managed daily operations, promotions, and entertainment scheduling for a high-volume hospitality venue.
  • Oversaw staff scheduling, inventory management, and liquor ordering.
  • Created marketing promotions and managed social media presence.
  • Organized live entertainment and special events.
  • Managed daily cash reconciliation and secured cash assets up to $50,000.
  • Developed staff training programs focused on sales and customer service.

Rewards Center Representative

Green Valley Ranch Resort & Casino
Las Vegas, NV
09.2015 - 03.2016
  • Assisted guests with loyalty program services including accounts, rewards, comps, and redemption procedures.
  • Ensured compliance with state gaming regulations and data confidentiality.
  • Maintained high standards of guest service in a fast-paced casino environment.

Education

Bachelor of Applied Science (BAS) - E-Commerce Management

Friends University

Early Childhood Education Coursework

Allen County Community College

Skills

  • Event & Trade Show Management
  • Vendor & Sponsor Relations
  • Budget Management
  • Contract Negotiation
  • Logistics Coordination
  • Workforce Development
  • Large-Scale Event Planning
  • Membership Development
  • Operations Management
  • Community & Industry Relations
  • Marketing & Promotions
  • Staff Leadership & Training

Accomplishments

  • Nearly tripled Student Attendance for the Annual Build My Future Event and doubled Exhibitor Attendance increasing the awareness for Work Force Development.
  • Managed logistics for 4 Annual Home Shows with an attendance increase of 3,000 for 2026.
  • Increased Vendor Participation through strategic outreach and creating a Market Place for small business owners providing them with greater affordability and visibility.
  • Oversaw budgets exceeding $400,000 which reduced operational costs through increased Sponsorships.
  • Effectively managed 1000 Members while attending all Association Meetings and providing a summary of each to our Board of Directors.

Timeline

Member Services Director | Home Show Manager | Build My Future Coordinator

Wichita Area Builders Association (WABA)
07.2020 - Current

Assistant General Manager

MSE Branded Foods
12.2019 - 03.2020

Assistant Director / Lead Teacher

EarlyBird Childcare & Learning Campus
08.2017 - 03.2020

Manager

LMT of Las Vegas
02.2016 - 07.2017

Rewards Center Representative

Green Valley Ranch Resort & Casino
09.2015 - 03.2016

Early Childhood Education Coursework

Allen County Community College

Bachelor of Applied Science (BAS) - E-Commerce Management

Friends University

Similar Profiles

  • Toni EskridgeToni Eskridge

    Marketing Executive/Trade Show Events Executive at 3D Systems/LHH Recruitment, IncMarketing Executive/Trade Show Events Executive at 3D Systems/LHH Recruitment, Inc

  • Laura PoppLaura Popp

    Director of Advertising at GERMANIA INSURANCEDirector of Advertising at GERMANIA INSURANCE

  • Natalie ConwayNatalie Conway

    Executive Director at Ontario Recreation Vehicle Dealers AssociationExecutive Director at Ontario Recreation Vehicle Dealers Association

  • Urvashi SinghUrvashi Singh

    Deputy Marketing Manager at Inovance Technology Pvt. Ltd.Deputy Marketing Manager at Inovance Technology Pvt. Ltd.

CREATE PROFILE