SUSAN MOORE

Successfully planned and executed corporate meetings, conferences and events.

Key Responsibilities:

• Client Communication: Liaise with clients before, during and after events to ensure needs are met.
• Coordinating meetings and events: Plan and execute event details including catering, room set up, audiovisual equipment and transportation.
• Budget Management: Negotiate contracts and manage vendor relationships
• Scheduling: Prepare schedules for meetings and assign space
• Supervise Staff: Oversee staff to ensure smooth execution of all event details.

• Maintained day to day operation of lodging facility and onsite restaurant.
• Negotiated contracts with suppliers securing competitive pricing on products and services
• Maintained strong relationships with key stakeholders, including government officials/compliance and local community leaders.
• Managed budgets effectively, ensuring profitability and financial stability of the resort.
• Greeted and assisted guests by gathering information pertaining to reservations or requests.
• Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
• Enhanced guest satisfaction by implementing personalized services and addressing individual needs and requests. To include special events, celebrations and destination weddings.

Responsible for coordinating and managing al logistics related to conferences, meetings and other events at Lodge. Overseeing all operational aspects after the point of sale, from planning to execution, to ensure that events run smoothly and meet client satisfaction.

• Meeting with Client to understand expectations and meeting/event objectives
• Manage all event details to include set up, AV needs, decor, entertainment, transportation, location, guest reservation process,
• Coordinating with Catering Department for all breaks, meals, etc.
• Handling all on-site logistic issues and activities during event/meeting
• Manage the budget, maintain records of event , conduct pre and post evaluations.