Susan Mowery
Durham,NC
Summary
Leader with a proven track record at TROSA, enhancing program operations and promoting growth among staff and residents. Demonstrated excellence in SUD counseling and team development, while showcasing exceptional customer service and de-escalation skills. Achieved significant improvements in program delivery through expertise in decorating and framing.
Overview
32
32
years of professional experience
Work History
Women's Program Director
TROSA
Durham, NC
02.2022 - 08.2024
- Managed program operations and provided strategic leadership for staff and residents.
- Spearheaded program planning and staff development to promote growth.
- Counseling, facilitated groups, and classes.
Assistant Women's Program Director
TROSA
Durham, NC
08.2012 - 02.2022
- Day to day running of SUD women's program (60 to 80 Women).
- Counseling, facilitated groups, classes, and trainings.
- Monitored clients' daily activities and responded appropriately when needed.
- Participated in regular team meetings to discuss case management issues and plan services for clients.
Furniture Store and Frame Shop Manager
TROSA
Durham, NC
01.2009 - 08.2012
- Supervised staff on custom framing projects to ensure accuracy and quality standards were met.
- Maintained inventory of furniture, frames, mats, glass, and other framing materials.
- Furniture store sales, repair, pick-up and deliveries.
Millwright
ShutdownCrew
Drexel, NC
01.1993 - 01.2005
- Aligned motors, pumps, gearboxes, conveyors and other mechanical systems.
- Installed new equipment according to manufacturer specifications.
- Ran tests on newly installed machines to verify their optimal functioning.
- Forklift / rigging
Education
GED -
Mid-State Tech. College
Marshfield, WI01-1988
Skills
- SUD Counseling Team
- Development / Fundraisers
- Decorating / framing
- Customer service
- De-escalation
- Forklift
Timeline
Women's Program Director
TROSA
02.2022 - 08.2024
Assistant Women's Program Director
TROSA
08.2012 - 02.2022
Furniture Store and Frame Shop Manager
TROSA
01.2009 - 08.2012
Millwright
ShutdownCrew
01.1993 - 01.2005
GED -
Mid-State Tech. College
Similar Profiles
Tasha HillTasha Hill
Donation Coordinator at TrosaDonation Coordinator at Trosa
Douglas GattisDouglas Gattis
Cashier Assistant Manager at Trosa Triangle Residential Options For Substance AbusersCashier Assistant Manager at Trosa Triangle Residential Options For Substance Abusers
Shamarcus LeverettShamarcus Leverett
THRIFT STORE at TROSA, Inc.THRIFT STORE at TROSA, Inc.
Andres Daniel GarciaAndres Daniel Garcia
Technical Customer Support Specialist at Aerospace Marketing GroupTechnical Customer Support Specialist at Aerospace Marketing Group
JASON TUCKER-HILLJASON TUCKER-HILL
Management Analyst at Federal Bureau of Prisons, Central Office, Washington, D.C.Management Analyst at Federal Bureau of Prisons, Central Office, Washington, D.C.