Susan Murphy
Daphne,AL
Summary
Results-driven Inspector with the Alabama Board of Cosmetology, skilled in quality control and comprehensive reporting. Demonstrated meticulous attention to detail in inspections, ensuring regulatory compliance and enhancing stakeholder understanding. Proven ability to train employees and maintain safety awareness, contributing to improved operational standards and client satisfaction.
Overview
40
40
years of professional experience
Work History
Inspector
Alabama Board of Cosmetology
07.2014 - Current
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Upheld codes and regulations governing materials, processes, and procedures.
Cosmetologist
Self Employed
09.1985 - 07.2014
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Education
Cosmetology License - Cosmetology
Charles Academy
Mobile, AL09-1985
Basics
Murphy High School
Mobile, AL05-1984
Skills
- Quality control
- Detailed visual assessments
- Comprehensive reporting skills
- Employee onboarding and training
- Safety awareness
Timeline
Inspector
Alabama Board of Cosmetology
07.2014 - Current
Cosmetologist
Self Employed
09.1985 - 07.2014
Cosmetology License - Cosmetology
Charles Academy
Basics
Murphy High School
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