Susan Musso

Health coaches:

• Collaborated with team members to achieve target results
• Help clients uncover sticking points that seem insurmountable
• Facilitate the change process utilizing various coaching skills: positive psychology, motivational interviewing, and the stages of change
• Partners with clients to support their learning and growth.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Provided direct patient care, stabilized patients and determined next course of action.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Managed care from admission to discharge.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
• Monitored patient reactions to drugs and carefully documented findings.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
• Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.