Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Nichols

Madison Heights,MI

Summary

Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers.

Overview

26
26
years of professional experience

Work History

Bartender

Universal Lanes
09.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Special Needs Caregiver

Nichols Bunch Staffing
06.2010 - 08.2021
  • Provided assistance to individuals with disabilities by helping with activities of daily living.
  • Maintained clean and safe environment to prevent accidents and promote health.
  • Worked with individuals with special needs to increase social skills and independence.
  • Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
  • Provided emotional support to enhance well-being and coping skills.
  • Maintained confidentiality and privacy to protect individual's rights and well-being.
  • Kept complete and accurate records, documenting care and patient progress.
  • Administered medication to manage symptoms and promote healing.
  • Transported individuals to appointments and activities to facilitate access to healthcare and community engagement.
  • Communicated well both verbally and in writing with clients, guardians, and medical professionals.

Bus Driver

Royal Oak Schools
01.1998 - 06.2010
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Conducted pre-trip inspections of bus for safe operation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.

Education

Associate of Arts - Liberal Arts And General Studies

Oakland Community College
Royal Oak, MI
06.2012

Skills

  • GPS Navigation
  • Equipment Inspection
  • Inquiry Response
  • Passenger Interaction
  • Local Traffic Laws

Timeline

Bartender

Universal Lanes
09.2021 - Current

Special Needs Caregiver

Nichols Bunch Staffing
06.2010 - 08.2021

Bus Driver

Royal Oak Schools
01.1998 - 06.2010

Associate of Arts - Liberal Arts And General Studies

Oakland Community College

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Susan Nichols