Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Denny's
Bellingham, WA
10.2023 - Current
Provided excellent customer service to ensure satisfaction.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Handled money transactions accurately while following company procedures for handling cash payments.
Server/Busser/Host
California Pizza Kitchen
Lone Tree, CO
07.2021 - 09.2021
Assisted in training new servers.
Accurately recorded orders on cash register and point-of-sale system.
Maintained records of transactions made during shift as required by law or company policy.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Upheld high standards of sanitation in accordance with health department regulations.
Provided exceptional service to high volume of daily customers.
Greeted customers, answered questions and recommended specials to increase profits.
Busser/Dishwasher/Delivery Driver
Rice Bistro & Sushi
Greenwood Village, CO
02.2020 - 09.2020
Provided quick and efficient clearing of tables between courses.
Bussed and reset tables in an orderly fashion.
Assisted servers with stocking supplies, setting up for service and cleaning duties.
Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
Ensured that each table was properly set before seating guests.
Organized storage areas for clean dishes and stocked linens.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Maintained accurate records of goods delivered and collected payments as required.
Host/Busser
Hodson's Bar & Grill
Centennial, CO
02.2018 - 10.2019
Greeted guests upon arrival and provided them with menus.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Took reservations over phone and in person.
Provided customers with accurate wait times and monitored waiting list.
Assisted servers in seating guests by escorting them to their tables.
Managed dining room layout to maximize efficiency of staff members.
Lifeguard
Cherry Knolls Swim & Tennis Club
Centennial, CO
05.2018 - 09.2018
Conducted daily pool maintenance, including testing and adjusting chemical levels.
Monitored swimmers to ensure safety in the pool area.
Provided assistance to swimmers of varying skill levels.
Enforced all safety regulations and posted rules for patrons.
Education
BA - Recreation Management and Leadership with an emphasis on Sustainable Tourism
Western Washington University
12-2024
Skills
Cash Handling
Service Prioritization
Liquor, Wine, and Food Service
Exceptional Customer Service
Sales Techniques
Effective Customer Upselling
Positive and Professional
Relationship Management
Quality Control
Strong Work Ethic
Team Collaboration
GPS Navigation
Attention to Detail
Punctual and Reliable
Positive Attitude
Customer Service
Complex Problem-Solving
Time Management
Volunteer Experience
Camp TEAM, Hosted and ran a day camp for local adults with developmental disabilities. Created and managed activities throughout the camp., Bellingham, WA, 98225
CALF, Assisted at various fundraising events., Castle Rock, CO, 80104
Cherry Knolls Swim & Tennis Club, Taught young children how to swim. Served as a role model to younger swimmers. Attended all swim practices, meets and fundraising/social events., Centennial, CO, 80122
Timeline
Server/Bartender
Denny's
10.2023 - Current
Server/Busser/Host
California Pizza Kitchen
07.2021 - 09.2021
Busser/Dishwasher/Delivery Driver
Rice Bistro & Sushi
02.2020 - 09.2020
Lifeguard
Cherry Knolls Swim & Tennis Club
05.2018 - 09.2018
Host/Busser
Hodson's Bar & Grill
02.2018 - 10.2019
BA - Recreation Management and Leadership with an emphasis on Sustainable Tourism