Aiden Jones
Lowell
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Olive Garden Restaurant
Tyngsboro, MA
09.2025 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Maintained knowledge of menu items and daily specials to provide informed recommendations.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Managed multiple tables efficiently, prioritizing tasks during peak service hours.
- Resolved guest complaints promptly, enhancing overall dining experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server/Bartender
Olive Garden Restaurant
Tyngsboro, MA
09.2025 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Maintained knowledge of menu items and daily specials to provide informed recommendations.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Managed multiple tables efficiently, prioritizing tasks during peak service hours.
- Resolved guest complaints promptly, enhancing overall dining experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Sales Associate
T.J. Maxx
Chelmsford, Massachusetts
10.2023 - 08.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
Food Runner/Host
Wamesit Lanes Family Entertainment Center
Tewksbury, Massachusetts
08.2022 - 02.2024
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Ensured that all orders were correct before leaving the kitchen area.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
- Followed proper cash handling procedures when accepting payments from customers.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
Education
High School Diploma -
Innovation Academy Charter School
Tyngsboro, MASkills
- Product Sales
- Customer Needs Assessment
- Cash Handling
- Cash Handling Accuracy
- Listening Skills
- Problem-Solving
- Flexible Schedule
- Positive and professional
- Safe Food Handling
- Menu Memorization
- Table Bussing
- Table Setting
- Server Support
- Closing duties
- Teamwork and Collaboration
- Heavy Lifting
- Food allergy awareness
- Kitchen Communication
- Guest engagement
- Cash handling
- Exceptional customer service
- Strong work ethic
Timeline
Server/Bartender
Olive Garden Restaurant
09.2025 - Current
Server/Bartender
Olive Garden Restaurant
09.2025 - Current
Sales Associate
T.J. Maxx
10.2023 - 08.2024
Food Runner/Host
Wamesit Lanes Family Entertainment Center
08.2022 - 02.2024
High School Diploma -
Innovation Academy Charter School