Xavier Lee
Knoxville,TN
Summary
Enthusiastic Sales and Customer Service college senior with growing interest in Medical Device Sales. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at learning and being a mentor of processes needed to become a sales representative capable of raising awareness and skills to drive the business beyond it's limits.
Overview
7
7
years of post-secondary education
5
5
years of professional experience
Work History
Server/Bartender
Balter Beer Works
Knoxville, TN
09.2018 - Current
- Top 5% in sales within first 2 months of serving.
- Interact with customers to build long-term relationships to foster healthier business models.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entrée pairings, increasing daily beverage sales by 10% despite pandemic closures
Process Engineer
Mars Petcare
Franklin, TN
05.2019 - 08.2019
- Created statistical model to assist in understanding optimum sealing parameters to eliminate defects causing approximately $200,000 of scrapped product.
- Devised training material to assist 4 different sites in understanding how and when to use and analyze thermographic data to be used in production of pet food.
Process Engineering
Kimberly-Clark
Loudon, TN
01.2018 - 08.2018
- Managed Tissue Product Development initiative.
- Led sludge dewatering project yielding $150,000 in annual savings.
- Developed tablet transformation for Drum Pulper to optimize wastepaper usage to save $100,000 annually.
- Initiated cost savings plan using cheaper wastepaper to yield $624,000 annual savings once initiated.
Systems & Programs Engineering Co-op
Southern Nuclear
Waynesboro, GA
01.2016 - 08.2017
- Developed Pre-Fire Plans for entire nuclear and construction site.
- Led site wide System Notebook Transition initiative to increase system knowledge proficiency.
- Complied with documentation requirements as outlined by governmental regulations.
- Compiled, assessed, and lead contract efforts to increase productivity in project completion.
Education
Bachelor of Science - Chemical Engineering, Business Administration
The University Of Tennessee - Knoxville
Knoxville, TN 08.2014 - 12.2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Problem-solving skills
Excellent people skills
Relationship building
Product Sales
Building client relationships
Customer Relations
Product Development
Market Strategy
Consulting
Prospecting Clients
Sales Goals
Strategic Selling
Timeline
Process Engineer
Mars Petcare
05.2019 - 08.2019
Server/Bartender
Balter Beer Works
09.2018 - Current
Process Engineering
Kimberly-Clark
01.2018 - 08.2018
Systems & Programs Engineering Co-op
Southern Nuclear
01.2016 - 08.2017
Bachelor of Science - Chemical Engineering, Business Administration
The University Of Tennessee - Knoxville
08.2014 - 12.2021