Yoanna Perez
Havelock,NC
Summary
Attentive Head Bartender/server with a passion for spirits, cocktails, and wines. Strong leadership and managerial skills. Highly focused on excellent customer service and ensuring patrons have an exceptional experience. Dependable and driven with independent approach to handling high-volume customer loads. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Bartender
Olive Garden
Morehead City, NC
04.2021 - 07.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Prepared beverages and filled food orders for customers.
- Checked identification to enforce age regulations for alcoholic beverages.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
Main Bartender/Server
Mucho Bueno
Havelock , NC
03.2021 - Current
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Operated efficiently in high-volume setting to prepare and serve large quantity of drinks per hour.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Maintained clean and organized bar area.
Head Bartender
Archway Lounge
Chula Vista, CA
04.2019 - 06.2020
- Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory.
- Kept bar presentable and well-stocked to meet all customer needs.
- Followed alcohol awareness procedures for prevention of intoxicated guests.
- Took customer orders and capitalized on opportunities to sell special beverage.
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Education
Bachelor of Arts - Psychology
San Diego State University
San Diego, CA05.2018
Associate of Arts - Psychology
Southwestern College
Chula Vista, CA05.2016
GED -
Saint Xavier University
Chicago, IL2014
High School Diploma -
Eastlake High School
Chula Vista, CA05.2013
Skills
- Liquor and Beer Knowledge
- Attentive Service
- Managing Cash Register
- Retaining Information
- Product Sales
- Safe food handling Knowledge
- Responsible Alcohol Service
- Fluency in Spanish
Certification
- Gaslamp Bartending School Training - 2019
Timeline
Server/Bartender
Olive Garden
04.2021 - 07.2021
Main Bartender/Server
Mucho Bueno
03.2021 - Current
Head Bartender
Archway Lounge
04.2019 - 06.2020
Bachelor of Arts - Psychology
San Diego State University
Associate of Arts - Psychology
Southwestern College
GED -
Saint Xavier University
High School Diploma -
Eastlake High School
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