Susan Olsen
Manton,MI
Summary
Progressive nursing leader with over 15 years of experience in skilled nursing facilities, advancing from frontline caregiving to nursing management. Experience in leading teams through state survey processes, managing infection control programs, and supporting wound care initiatives. Committed to achieving quality outcomes, regulatory compliance, and operational stability in high-performing CMS-rated facilities.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
RN Case Manager
Grand Traverse Pavilions
Traverse City, MI
12.2023 - Current
- Coordinated patient care plans with interdisciplinary teams and family members.
- Collaborated with community agencies for additional support services for patients.
- Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
Registered Nurse, Unit Manager
Medilodge of Leelanau
Suttons Bay, MI
11.2022 - 12.2023
- Supervised nursing staff and ensured adherence to care protocols.
- Managed daily operations of the nursing unit to maintain quality care.
- Provided training and guidance to new nursing staff on procedures.
- Collaborated with interdisciplinary teams to develop care plans.
- Reviewed medical charts to ensure accuracy of documentation according to established standards.
- Supported facility infection prevention initiatives, in alignment with CDC guidelines.
Patient Care Coordinator
Kalkaska Memorial Health Center
Kalkaska, MI
09.2021 - 11.2023
- Communicated with healthcare providers to ensure seamless patient care transitions.
- Managed patient records using electronic health record systems for accuracy.
- Educated patients on health resources and community support services available.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Provided administrative support for patient care staff.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
Licensed Practical Nurse
Grand Traverse Pavilions
Traverse City, Michigan
06.2021 - 09.2021
- Administered medications and monitored patient responses in a long-term care setting.
- Documented patient health information accurately in electronic health record systems.
- Provided wound care and managed skin integrity for diverse patient needs.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
Certified Nursing Assistant
Grand Traverse Pavilions
Traverse City, Michigan
09.2015 - 06.2021
- Assisted patients with daily living activities and personal care needs.
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in mobility tasks, helping patients move safely within the facility.
- Answered call lights promptly and responded to patient needs accordingly.
Education
Associate Degree in Nursing -
Northwestern Michigan College
Traverse City, MI05-2022
Wound Care & Ostomy
College of LTC
01-2023
Infection Prevention & Control
CDC Training For Healthcare Professionals
01-2023
Skills
- Regulatory compliance (OBRA, CMS, state survey readiness)
- Quality assurance and performance improvement
- Infection prevention and control
- Clinical operations and oversight
- EMR documentation - PointClickCare
- Interdisciplinary team collaboration
- Staff development
Certification
Registered Nurse-4704390127
Timeline
RN Case Manager
Grand Traverse Pavilions
12.2023 - Current
Registered Nurse, Unit Manager
Medilodge of Leelanau
11.2022 - 12.2023
Patient Care Coordinator
Kalkaska Memorial Health Center
09.2021 - 11.2023
Licensed Practical Nurse
Grand Traverse Pavilions
06.2021 - 09.2021
Certified Nursing Assistant
Grand Traverse Pavilions
09.2015 - 06.2021
Associate Degree in Nursing -
Northwestern Michigan College
Wound Care & Ostomy
College of LTC
Infection Prevention & Control
CDC Training For Healthcare Professionals