Susan Parrish

Managed logistics and team dynamics for weekend workshops to enhance group engagement during breakout activities.

Identified and trained personnel to perform typing and data entry tasks for students in prison environments.

Coordinated the creation and delivery of thank you notes to volunteers and donors, enhancing appreciation and support for ongoing initiatives.

Misc other duties.

• Developed and maintained strong customer relationships through personalized service and follow-ups.
• Conducted product demonstrations to educate customers on features and benefits.
• Moved with company to online sales

• Resolved customer inquiries through multiple communication channels, enhancing client satisfaction.
• Documented customer interactions in CRM system, ensuring accurate record-keeping and follow-up actions.
• Assisted in the Accounting dept. Entering Checks to accounts.
• Making collection calls.
• Running credit cards.

• Trained new waitstaff on menu knowledge and service protocols, enhancing overall team performance.
• Waited tables of my own and with a trainee following me
• Mentored staff in customer service techniques, leading to increased guest satisfaction ratings.
• Conducted evaluations of trainees, providing constructive feedback for continuous improvement.

• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Executed sales transactions efficiently, ensuring accuracy in cash handling and inventory management.
• Assisted in visual merchandising, enhancing product displays to attract customers and drive sales.
• Collaborated with team members fostering a positive work environment.