Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

SUSAN PHILLIPS

Swan Creek,OH

Summary

With over 25 years of experience in the business world, I have developed a diverse skill set, including personal administration, inventory and procurement analysis. Currently, I am pursuing two associate's degrees in computer programming and information technology from State State. My supervisors consistently describe me as diligent, efficient, and a hard worker who actively supports the business. Colleagues commend my positive attitude, attentive listening skills, and ability to offer helpful solutions and encouragement. I prioritize professionalism and courtesy in all interactions with internal customers and business partners. Through my contributions, I have made a tangible impact on our results and growth, earning the trust of many teams who rely on my expertise and knowledge for support.

Overview

25
25
years of professional experience

Work History

Business Analyst

Signet Jewelers Inc.
04.2023 - Current
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.

Inventory/Procurement Analyst

Securitas Electronic Security
01.2018 - 04.2023
  • Partnered with our suppliers to fill inventory needs since supply chain issues by supplying forecast reports for procurement needs
  • Created and Provide District Service Managers (21 districts) reports, inventory assistance and technical support
  • Creation and maintenance of databases for tracking inventory, scheduling, adjustments, write offs and technician performance
  • Created and provide a monthly PowerPoint presentation detailing our monthly and year to date inventory results and supplier spend for MGMT
  • Process 630 Service Truck Physical Inventory Counts per Year – Value 8M
  • Successfully reduced the inventory from 12M to 7M
  • Research Variances for the Service Trucks
  • Year over year reduction of write offs from 2M (22%) to 115K (2%)
  • Coordinate and report Tier Two Diversity Spend
  • Acquisition Analyst for 5 acquisitions
  • Established controls to keep inventory below standard levels

Inventory Analyst/supervisor

Signet Jewelers Inc.
09.2012 - 12.2017
  • Inventory Lead for 5 Inventory/Procurement Specialists

Risk Analyst

Signet Jewelers Inc.
09.2003 - 08.2012

Engineering Analyst & Office Manager

Kobelco Engineering and Manufacturing
01.2000 - 08.2003
  • Supported 50 engineers, hired and supervised support staff and Printing Dept

Education

ASSOCIATES DEGREES - Computer Programming, Computer Technology

Stark State College
01.2024

General Courses -

Kent State University
01.1984

Skills

  • Leadership
  • Requirements gathering
  • Team collaboration
  • Data analysis
  • Microsoft Office Suite

  • Project management
  • Workflow Analysis
  • Data visualization
  • Operations analysis
  • Tableau

Software

Alteryx Designer

Tableau Designer

Timeline

Business Analyst

Signet Jewelers Inc.
04.2023 - Current

Inventory/Procurement Analyst

Securitas Electronic Security
01.2018 - 04.2023

Inventory Analyst/supervisor

Signet Jewelers Inc.
09.2012 - 12.2017

Risk Analyst

Signet Jewelers Inc.
09.2003 - 08.2012

Engineering Analyst & Office Manager

Kobelco Engineering and Manufacturing
01.2000 - 08.2003

General Courses -

Kent State University

ASSOCIATES DEGREES - Computer Programming, Computer Technology

Stark State College
SUSAN PHILLIPS