Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Ponce

Caregiver/Receptionist
San Jose,CA

Summary

Highly motivated and excited to get back on the work field.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Caregiver

Volenteer Work
San Jose, CA
09.2015 - 08.2019
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Entertained, conversed and read aloud to keep patients mentally alert.

Receptionist/Social Worker

Salvation Army Corp.
Stockton, CA
06.2012 - 07.2015
  • Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
  • Completed over 20 walk-in and appointment eligibility determinations daily.
  • Used a multi-line phone system to successfully complete over 80 calls and routed secondary referrals to other community resources.
  • Recorded physical inventory of food donations daily by inputting data inn electronic system such as Microsoft Excel.
  • Conducted outreach in form of cold calls and drop-ins to private corporate donors.
  • Transported donations from pick up locations to facility using company vehicle.
  • Assisted in fundraising campaigns, toy drives campaigns, and Holiday food drive campaigns.
  • Successfully interpreted for Spanish speaking families.

Education

High School Diploma -

Andrew Hill High School
San Jose, CA
08.2001 - 06.2004

Skills

Verbal and written communication

Customer/Client focus

Organization skills

Attention to detail

Multitasking and prioritizing

A developed sense of empathy

Bilingual Spanish/English

Timeline

Caregiver

Volenteer Work
09.2015 - 08.2019

Receptionist/Social Worker

Salvation Army Corp.
06.2012 - 07.2015

High School Diploma -

Andrew Hill High School
08.2001 - 06.2004
Susan PonceCaregiver/Receptionist