Compassionate Case Manager experienced in mental health and addiction recovery; dedicated to achieving desired case outcomes utilizing excellent problem-solving, conflict resolution and communication abilities.
Overview
15
15
years of professional experience
Work History
Peer Support/Case Manager
Wellspring, Inc.
05.2018 - Current
Managed: Journey Program for women
Managed case load 25 clients
Responsible for housing all clients within program
Documentation on 1-4 contacts per client month
Utilized person centered service plans and assessments: LOCUCS, ASAM, QOL and IDL
Connecting clients to needed resources; co-occurring disorders
Responsible for overseeing yearly Grant; ensuring it is spent accordingly
Developed and implemented comprehensive case management plans to address client needs and goals.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Monitored clients' progress and tracked client services to provide crisis interventions.
Collaborated with interdisciplinary team to determine timely delivery of services.
Peer support specialist
Pigeon Roost Clubhouse
01.2009 - 04.2018
Assisted with life skills
Connected participants to resources
Planned events to support clients during times of potential relapse
Organized and managed teams to plan and execute events
Completing discharge summaries
Education
Master of Science - Social Work
Spalding University
Louisville, KY
07.2023
Bachelor of Science - Psychology
Spalding University
Louisville, KY
01.2018
Skills
Proficient use of MS Office suite
Patient Assessments
Conflict Resolution
Completion of SMI and SUD targeted case management certification
Completed two-year practicum on Wellspring ACT team
Leading groups and one-on-one sessions (w/supervision)