Susan Reck
Andover,MN
Summary
Fourteen plus years of account receivable experience. Customer service and training. oriented with strong work ethic. Excellent customer service skills. Resourceful Vocational Instructor with success in offering certification programs for supervision and customer service fields. Great with planning programs of study that met the individual needs and abilities of students. A hardworking and detail-oriented.
Overview
9
9
years of professional experience
Work History
Line Caption/Trainer
Boston Scientific
Maple Grove, MN
10.2018 - Current
- Trained and coached new team members.
- Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.
- Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
Reimbursement Specialist
DJO Global
, MN
06.2017 - 06.2018
- Maintained confidentiality and integrity of patient data.
- Researched rejections, investigating problems to appeal claims.
- Determined medical necessity, using individual insurance carrier regulations.
- Verified technical reimbursement questions for providers, billing and coding staff.
- Coded patient care records to provide accurate information for billing.
- Worked with billing department to reduce contract implementation errors.
Lead Reimbursement Specialist
Neurotech
Minneapolis, MN
01.2016 - 01.2017
- Obtained maximum reimbursement by following up on unpaid claims and reviewing monthly aging reports.
- Maintained confidentiality and integrity of patient data.
- Researched rejections, investigating problems to appeal claims.
- Determined medical necessity, using individual insurance carrier regulations.
Education
High School Diploma -
Columbia Heights Senior High School
Columbia Heights, MN06.1980
Skills
- [Area of study] training
- Certification training
- Progress reporting
- Leadership development
Timeline
Line Caption/Trainer
Boston Scientific
10.2018 - Current
Reimbursement Specialist
DJO Global
06.2017 - 06.2018
Lead Reimbursement Specialist
Neurotech
01.2016 - 01.2017
High School Diploma -
Columbia Heights Senior High School
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