Susan Reyes
Plainfield,NJ
Summary
A self-starter and quick learner. Versatile skill set with experience in customer service and human services. Reliable Substitute teacher highly effective at covering any subject, utilizing knowledgeable and flexible approach. Expertise includes administrative, behavioral and educational oversight. Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.
Overview
9
9
years of professional experience
Work History
Substitute Teacher
09.2017 - Current
- Follow regular teacher lesson plans in a way that ensures consistency and optimal learning, and that encourages students to participate
- Assign classwork and homework as necessary, according to lesson plans
- Maintain a well-managed classroom and positive learning environment
- Supervise students out of class such as in the hallways and in the cafeteria
Medicaid Service Coordinator
SUS Service for the Underserved
01.2017 - 08.2017
- Provided Medicaid Service Coordination to eligible individuals as per Medicaid Regulation
- Maintain a close working relationship with individuals receiving services, acting as liaison between those individuals and others when appropriate, networking with agency and non-agency personnel, maintenance of eligibility for entitlements for each individual, completion of required paperwork, chairing person-centered meetings, and development of the ISP as agreed by everyone
- Conducted at least three face to face meetings with individuals per calendar year
- Monitored the Individual's health and safety, and report any unmet health or safety needs
- Advocate on behalf of individuals to protect and uphold their rights and to ensure their living arrangements are safe
Care Coordinator
Federation of Organizations
06.2015 - 12.2015
- Company Overview: Queens, NY
- Create an individual based care plan, based on the comprehensive assessment
- Engaging and retaining health home enrollees in care, as well as coordinating the provision of services, supporting adherence to treatment recommendations, monitoring and evaluating the Member's needs
- Provide comprehensive transitional care from inpatient to other setting to individuals with mental illness and or two or more chronic health conditions
- Provide outreach services by telephone and face to face contact to enroll them into the health home program
- Use health information technology to link services, document care management activities, and data collection for quality indicator measurement
- Determine members Medicaid eligibility
- Queens, NY
Education
Master of Science - Human Services
Touro University Worldwide
Los Angeles, CA06.2024
Skills
- Microsoft applications
- ISP
- Lesson plans
- Mental health
- Microsoft
- Bilingual - Spanish
- Classroom management
Languages
Spanish
Native or Bilingual
Timeline
Substitute Teacher
09.2017 - Current
Medicaid Service Coordinator
SUS Service for the Underserved
01.2017 - 08.2017
Care Coordinator
Federation of Organizations
06.2015 - 12.2015
Master of Science - Human Services
Touro University Worldwide
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