Aleedra Hayes

To obtain a position in Customer Service that will allow me to further my education and experience in the Field.

Ability to work independently with minimal supervision and learn current and new employer software programs. Recognized by former employers for being a team player as well as taking initiative and solving problems. Excellent listening and computer skills.

• First Aide and Safety Certified
• Cardiopulmonary Resuscitation
• State Certified Nursing Assistant
• Certified Therapeutic Foster Parent

• Medical Records
• Creating ID bracelets
• Calling in Confirmations
• Experienced in Microsoft Applications
• Word
• Excel
• Access
• Outlook
• Office
• Typing
• Medical Billing
• Conference Calling
• Medical Terminology
• Scheduling appointments for homecare and hospice visits
• Excellent listening and computer keyboarding abilities
• Excellent phone skills
• Ability to work with office equipment: Fax, copier and printers
• Ability to work independently with minimal supervision
• Ability to learn agency software programs while continually improving skills and taking initiative to learn new skills
• Payroll submission
• Referral entry
• Answering phones
• Basic office duties
• Communicating with Physicians, families, interdisciplinary team members, payers and other agencies, as well as home care staff and referral sources
• Confirmed patient information and start of care dates as well as collect online data and insurance types and eligibility