Wendy Domokos
ESS Education
Shawnee,OK
Substitute Teacher delivering lesson-plan implementation, classroom management, and student support across general and special education settings. Maintains a positive learning environment by guiding discussion, assisting with assignments, and reinforcing teacher expectations. Supports continuity with grading, progress notes, and one-on-one tutoring for struggling students.
8
years of professional experience
Work History
Substitute Teacher
2 Years 9 Months
ESS Education - Shawnee, OK | 11.2023 - Current
- Follow lesson plans and maintain a positive learning environment, as demonstrated in their work experience.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Provided feedback on assignments or projects given by the regular teacher.
- Supported special needs students by providing individual instruction as needed.
- Assisted struggling students with classroom assignments with one-on-one tutoring.
- Created classroom environment conducive to learning and appropriate to student maturity and interests.
- managing classroom dynamics, grading assignments, and providing guidance to students.
- Left notes for head teacher about notable students, events and problems.
- Showed Powerpoint Presentations, videos and interactive websites to aid students with comprehension.
- Prepared objectives and outlines for courses of study.
- Served as a mentor for new substitute teachers when necessary.
- Provided classroom instruction outlined in teacher's lesson plans.
- Implemented school policies and procedures in the classroom.
Medical Assistant
5 Months
Immediate Care - Tecumseh, OK | 04.2023 - 09.2023
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Documented notes during patient visits.
- Prepared treatment rooms for patient examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Changed dressings on wounds to prevent infection and check for healing.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients about medications, procedures and physician's instructions.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Front Desk Receptionist
7 Months
Envy Nail Salon - Shawnee, OK | 02.2022 - 09.2022
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Greeted customers warmly and made them feel welcome.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Assisted with scheduling appointments for clients and visitors.
Manager
5 Months
Grand Casino Hotel & Resort - Shawnee , OK | 09.2018 - 02.2019
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
Medical Assistant
5 Months
Xpress Wellness - Shawnee, OK | 03.2026 - 08.2026
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient intake, including medical history documentation and vital sign measurement.
- Facilitated communication between patients and medical staff to ensure efficient care delivery.
- Prepared examination rooms by sterilizing instruments and organizing supplies for procedures.
- Educated patients on treatment plans, medications, and follow-up care instructions.
- Scheduled appointments and maintained accurate patient records within electronic health systems.
- Monitored inventory levels of medical supplies and coordinated reordering processes to prevent shortages.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Trained new staff on operational protocols, enhancing team efficiency and patient care standards.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Improved clinical workflow with introduction of electronic health records system.
- Increased efficiency in office by implementing digital filing system for patient records.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Education
Associate's degree in Healthcare Administration - Heath Care
University of Phoenix-Online Campus - Phoenix, AZ
High school diploma
Walters High School - Walters, OK
05.2003
Skills
Classroom management
Lesson plan implementation
Student tutoring
Special education
IEP understanding
Behavior intervention plans
Progress monitoring
Curriculum support
Awards
Molly Pitcher, 08/01/18, For Service To The Field Artillery Community
Accomplishments
- Molly Pitcher
Affiliations
- FFA
- Basketball
- Coach for YMCA Soccer, Baseball
References
References available upon request.
Timeline
Medical Assistant
Xpress Wellness
03.2026 - 08.2026Read more
Substitute Teacher
ESS Education
11.2023 - CurrentRead more
Medical Assistant
Immediate Care
04.2023 - 09.2023Read more
Front Desk Receptionist
Envy Nail Salon
02.2022 - 09.2022Read more
Manager
Grand Casino Hotel & Resort
09.2018 - 02.2019Read more
Walters High School - High school diploma,
Read more
University of Phoenix-Online Campus - Associate's degree in Healthcare Administration, Heath Care
Read more