Summary
Overview
Work History
Education
Skills
Timeline
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Susan Reyes Recinos

San Francisco,CA

Summary

Extensive experience in consumer-focused retail environments, specializing in product selection, customer service, and inventory management. Proven ability to enhance customer satisfaction and drive sales growth through effective communication and problem-solving skills. Committed to creating positive shopping experiences and optimizing operational efficiency.

Overview

3
3
years of professional experience

Work History

In-store Shopper

Whole Food Market
San Francisco , CA
11.2024 - Current
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
  • Verified replacement items, selecting the freshest produce and meats available.
  • Bagged groceries with care, ensuring preservation of fragile and perishable items.
  • Restocked shelves with new products and reorganized displays to enhance visibility.
  • Delivered exceptional customer service by warmly greeting customers and promptly addressing inquiries.

Happy Bubbles

Sale Assoicate
San Francisco, CA
09.2024 - 11.2024
  • Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
  • Provided accurate information about products, prices, and services.
  • Greeted customers and provided exceptional customer service.
  • Upsold additional items based on customer interests and needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Sales Associate

Zara
San Francisco, CA
05.2022 - 08.2024
  • Organized stockroom shelves by size, color, and style to enhance accessibility.
  • Processed returns, exchanges, and refunds following company policies.
  • Maintained cleanliness of store environment, including floors and displays.
  • Handled customer complaints with professionalism and effective resolution strategies.
  • Assisted customers in locating products, answering inquiries, and providing recommendations.
  • Arranged new merchandise with signage to promote sales and manage overstock.
  • Trained new team members on cash register operation and customer service protocols.
  • Monitored security risks to prevent theft and ensure a safe shopping experience.

Sales Associate

Lolli And Pops
San Francisco, CA
01.2022 - 06.2022
  • Executed cashier duties by accepting payments, issuing receipts, and providing accurate change.
  • Tracked sales performance metrics to identify market trends.
  • Delivered exceptional customer service by greeting customers and addressing inquiries.
  • Restocked shelves to maintain optimal inventory levels.
  • Cultivated customer relationships through personal connections.
  • Fostered teamwork by building relationships with peers and management.
  • Received and organized product shipments on retail shelves upon delivery.
  • Performed daily recovery tasks to ensure cleanliness and productivity.

Package Handler

FedEx
South San Francisco, CA
12.2021 - 01.2022
  • Efficiently loaded packages onto multiple trucks simultaneously.
  • Performed significant heavy lifting independently without assistance.
  • Maintained a clean work environment by removing debris from the loading dock area.

Education

High School Diploma -

Burton High School
San Francisco, CA
05-2021

Skills

  • Product selection and inventory management
  • Route planning and time management
  • Customer service and cash handling
  • Sales techniques and stock organization
  • Returns and exchanges processing
  • Bilingual communication (Spanish)
  • Positive and professional

Timeline

In-store Shopper

Whole Food Market
11.2024 - Current

Happy Bubbles

Sale Assoicate
09.2024 - 11.2024

Sales Associate

Zara
05.2022 - 08.2024

Sales Associate

Lolli And Pops
01.2022 - 06.2022

Package Handler

FedEx
12.2021 - 01.2022

High School Diploma -

Burton High School

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