Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Robinson

Brooklyn,NY

Summary

Dynamic professional with a friendly demeanor and strong teamwork skills, experienced at Target in high-pressure environments. Proven ability to enhance resident engagement as an Activities Aide, utilizing problem-solving and adaptability to foster inclusivity. Committed to delivering exceptional customer service while ensuring safety and well-being in diverse settings.

Overview

12
12
years of professional experience

Work History

Inbound

Target
Brooklyn, NY
09.2014 - 03.2026
  • Motivated to take responsibility for tasks and outcomes.
  • Contributed effectively in high-pressure settings.
  • Assisted independently and cooperatively in team tasks.
  • Learned quickly and adapted to changing environments.
  • Supported teammates with guidance and encouragement.
  • Exhibited respect, friendliness, and a readiness to assist others.

Activities Aide

Downtown Brooklyn Nursing and Rehabitation
Brooklyn, NY
11.2020 - 03.2022
  • Assisted residents with daily activities, enhancing their overall well-being and engagement.
  • Organized recreational programs, fostering social interaction among residents.
  • Maintained clean and safe environments for residents during activities.
  • Communicated effectively with nursing staff regarding resident needs and preferences.
  • Supported individual participation in group activities, promoting inclusivity and enjoyment.
  • Prepared materials and equipment for various therapeutic sessions, ensuring readiness.
  • Documented resident progress and feedback to inform care plans and improve services.
  • Collaborated with interdisciplinary teams to enhance quality of care for residents.

Residential Aide

Housing Works
Manhattan, NY
03.2017 - 07.2018

· Ensure that all residents sign in and out.

· Greet all visitors and direct or announce their arrival to staff or residents

· Perform regular rounds and utilize CCTV to ensure a protected environment.

· Handle or assist in crisis intervention and provide needed assistance.

· Monitor emergency alarm systems and report any unusual activities.

Education

Associate of Science - Therapeutic Recreation

LaGuardia Community College
Long Island City, NY
06-2018

High School Diploma -

South Shores High School
Brooklyn, NY
06-1994

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Activities Aide

Downtown Brooklyn Nursing and Rehabitation
11.2020 - 03.2022

Residential Aide

Housing Works
03.2017 - 07.2018

Inbound

Target
09.2014 - 03.2026

Associate of Science - Therapeutic Recreation

LaGuardia Community College

High School Diploma -

South Shores High School