Susan Romero
Chicago,IL
Summary
Professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Team Lead
Panera Bread
03.2021 - Current
- Assist co-workers with any problems they come across on
- Make sure everything was going smoothly in whatever position I was scheduled
- Train new employees to the best of my ability
Office Assistant
Correll Co.
08.2022 - 03.2023
- Manage outgoing quarterly correspondence, ensuring prompt and accurate delivery of information
- Helped data entry in excel spreadsheets for incoming commissions to be paid out bimonthly
- Manage weekly filing in customer files
- Helped prepared bank deposits
Election Judge
Chicago Elections
11.2020 - 11.2020
- Ensured a fair election by strictly adhering to established protocols and guidelines.
- Conducted thorough training sessions for poll workers, ensuring efficient electoral procedures were followed.
- Maintained accurate voter records, verifying voter eligibility and registration status.
Education
No Degree -
Richard J. Daley College
Chicago, ILHigh School Diploma -
Acero Garcia
06.2022
Skills
- Communication
- Leadership Experience
- Teamwork
- Bilingual - Spanish
- Customer service
- Emotional Intelligence
- Computer proficiency
- Staff training
- Active listening
Timeline
Office Assistant
Correll Co.
08.2022 - 03.2023
Team Lead
Panera Bread
03.2021 - Current
Election Judge
Chicago Elections
11.2020 - 11.2020
High School Diploma -
Acero Garcia
No Degree -
Richard J. Daley College
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