Susan Sajan
Austin,TX
Summary
Sr. Principal Engineer with over 15 years of extensive expertise in quality, reliability, and AI infrastructure, specializing in silicon qualification and telecom systems. Proficient in root cause analysis, test automation, and program management, leveraging skills in Python, OpenStack, and 5G technologies to drive innovation and efficiency. Committed to enhancing system reliability and predictive diagnostics through collaborative cross-functional teamwork and strategic leadership.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr. Principal Engineer – Quality, Reliability & AI Infrastructure
Dell Technologies
09.2021 - Current
- Drove development of qualification hardware and test infrastructure for custom silicon and high-performance compute systems across AI/ML and telecom use cases.
- Managed HTOL systems for silicon and package qualification, overseeing execution of tests including HAST, ESD/LU, THB, and ELFR to ensure JEDEC and vendor compliance.
- Championed integration of AI/ML diagnostics and hardware health monitoring to improve root cause analysis and accelerate debug workflows in system reliability failures.
- Collaborated with cross-functional engineering, supplier, and validation teams to implement qualification workflows from early design through ramp.
- Led silicon failure analysis and tracked component issues internally and externally, ensuring corrective actions were implemented through structured RCCA processes.
Platform Engineering Manager – 5G Systems & ORAN
DISH Wireless
02.2020 - 06.2021
- Defined and executed silicon and network qualification strategies for ORAN and 5G components, collaborating with hardware design and test teams.
- Led hardware reliability validation for new telecom infrastructure, including custom ASICs and embedded components for VoNR and private 5G use cases.
- Managed AI-based system test data collection and analysis to support predictive diagnostics and test automation initiatives.
- Partnered with suppliers to execute early-life failure testing and track component failure trends across multiple labs.
Certification Manager – Device Reliability & Compliance
Gemalto (Thales)
05.2017 - 12.2019
- Oversaw development and execution of qualification test plans for secure telecom devices including eSIM modules, modems, and embedded components.
- Managed performance and quality test suites encompassing high-temp storage, vibration, electrical overstress, and package integrity.
- Coordinated cross-vendor compliance testing and interfaced with certification bodies to align results with international reliability standards.
- Led RCA processes in collaboration with R&D teams and drove supplier accountability for systemic issues discovered during qualification.
Senior Engineer
Qualcomm, Intel, Nokia, Broadcom
01.2010 - 01.2017
- Participated in silicon validation and functional test execution across LTE, WiFi, and GPS platforms.
- Supported early hardware bring-up and contributed to board-level signal integrity and qualification test planning.
- Collaborated with firmware and design teams to resolve platform reliability issues and trace hardware anomalies through lab diagnostics.
Education
Master of Science - Telecommunication Engineering Technology
Rochester Institute of Technology
Bachelor of Technology - Electronics & Communication
S.N.D.T. Women’s University
Skills
- ASIC/Silicon Qualification (HTOL, HAST, ELFR, THB, ESD)
- Root Cause Analysis (RCCA), DOE, Failure Analytics
- Hardware and Test Infrastructure Planning
- Reliability Engineering & Test Automation
- AI/ML-Driven Diagnostics
- Cross-Functional Program Management
- Telecom Architecture (4G/5G, ORAN, VoNR)
- Data Analytics (Python, Tableau, SQL)
- Cloud & Container Systems (Kubernetes, Docker, OpenStack)
- DevOps Tools (Jira, Git, Ansible, Confluence)
- Data analysis capabilities
- Strategic Decision-making
- Expert problem solving
- Innovative design thinking
Certification
- NVIDIA Certified Associate – AI Infrastructure and Operations
- VMware Professional
- Dell GenAI Foundations
- Kubernetes Fundamentals
- Qualcomm 5G Associate Certification
Timeline
Sr. Principal Engineer – Quality, Reliability & AI Infrastructure
Dell Technologies
09.2021 - Current
Platform Engineering Manager – 5G Systems & ORAN
DISH Wireless
02.2020 - 06.2021
Certification Manager – Device Reliability & Compliance
Gemalto (Thales)
05.2017 - 12.2019
Senior Engineer
Qualcomm, Intel, Nokia, Broadcom
01.2010 - 01.2017
Bachelor of Technology - Electronics & Communication
S.N.D.T. Women’s University
Master of Science - Telecommunication Engineering Technology
Rochester Institute of Technology
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