Susan Shank
Ormond Beach
Summary
Seasoned professional with 20+ years in Electronics Manufacturing, specializing as an Electrical Technician and Quality Control Technician. Demonstrated success in retail management, optimizing shop flow and enhancing customer service through strategic organization. Skilled in establishing performance targets and fostering team efficiency to boost sales and customer loyalty. Experienced in building and leading high-performing teams to consistently meet organizational goals.
Overview
17
17
years of professional experience
Work History
Store Manager/Sales
Coastal Market
North Palm Beach
02.2022 - 10.2022
- Assisted in helping customers
- Organizing store, moving furniture around to make room for new inventory, stocking shelves when needed.
- Developed ideas to utilize store space, working with contractors for work to be done.
- Organizing stock room for better use of space.
- Greeted customers, helped customers locate merchandise and suggested suitable options.
Quality Control Technician/Electronic Assembler
Lockheed Martin
Riviera Beach
10.2005 - 02.2022
- Ensured product quality by utilizing meters, calipers, and other measuring devices according to schematics.
- Inspected incoming parts to meet established work standards.
- Collaborated with technicians and engineers to resolve technical issues.
- Conducted inspections of work in progress and finished products per IPC standards.
- Held positions as Electronic Technician building chasis's, cables, mechanical assemblies, sub assemblies, soldering.
- Obtained several certifications for IPC-A-610, IPC-J-STD-001, and IPC/WHMA-A-620.
Education
High School Diploma -
John A Rowland High School
Rowland Heights, CASkills
- Attention to detail
- Problem solving
- Customer service
- Store organization
- Verbal and written communication
- Store opening and closing
- Product merchandising
- Retail inventory management
- Outstanding communication skills
- Friendly and positive
- Employee engagement
- Pride in work
- Efficient multitasking
- Reading and writing proficiency
- Collaboration with colleagues
- Effective communication
- Computer proficiency
Timeline
Store Manager/Sales
Coastal Market
02.2022 - 10.2022
Quality Control Technician/Electronic Assembler
Lockheed Martin
10.2005 - 02.2022
High School Diploma -
John A Rowland High School
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