Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Software
Timeline
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Susan Smith

Susan Smith

Valley Park,MO

Summary

Dynamic Sr. Master Scheduler with a proven track record at Millipore Sigma, adept at optimizing production schedules and enhancing resource utilization. Skilled in training and mentoring teams, I successfully improved schedule adherence by over 50%. A strong analytical thinker, I leverage advanced scheduling software to drive efficiency and meet operational goals.

Results-driven scheduling professional with proven track record in managing intricate production timelines and optimizing workflow efficiency. Known for strong focus on team collaboration and delivering reliable results under changing conditions. Skilled in strategic planning and problem-solving to enhance operational efficiency. Experienced with production scheduling, ensuring seamless coordination of resources and timelines. Utilizes expertise in workflow management to optimize efficiency and meet project deadlines. Knowledge of team collaboration and strategic planning to achieve operational goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sr. Master Scheduler/ S&OP Analyst

MilliporeSigma
St Louis, MO
09.2021 - Current
  • Monitored and adjusted production schedules to optimize resource utilization and consistently meet operational deadlines.
  • Coordinated cross-functional teams to ensure alignment on project timelines and deliverables.
  • Investigated production metrics to uncover bottlenecks and execute strategic process optimizations.
  • Facilitated ongoing meetings to provide scheduling updates and collaboratively identify and mitigate potential conflicts.
  • Analyzed materials and production trends to identify opportunities for cost improvement, lead times and optimal inventory.
  • Developed and implemented streamlined scheduling practices to optimize production efficiency.
  • Conducted comprehensive training sessions focused on best practices in scheduling and workflow management to optimize team efficiency.
  • Utilized advanced scheduling software to enhance accuracy of project timelines and resource management. (SAP NEXT)
  • Set schedules for four work streams by planning and designating shifts and hours.

Master Scheduler

Weir Mineral North America
Crestwood
03.2020 - 09.2021
  • Analyzed and optimized processes within Lewis and Delta value streams to drive continuous improvement.
  • Coordinated with manufacturing floor and scheduling teams to optimize production planning processes.
  • Performed analysis of materials to maximize product planning, capacity, product completion and delivery efficiency meeting customer and site requirements.
  • Directed strategies for procurement of raw materials and complete parts.
  • Tracked production progress and made changes for efficiency.
  • Created and monitored production schedules from start to finish.
  • Supported plant lean, safety, quality and continuous improvement efforts.
  • Demonstrated proficiency as a key SAP user, driving improvements in MRP systems and processes.
  • Key Tactic user
  • Oversaw project execution and team dynamics, ensuring alignment with strategic objectives and fostering professional development.
  • Analyzed data trends to support informed decision-making and optimize performance outcomes.
  • Increased schedule adherence on three machines by over 50%
  • Optimized production schedules by analyzing demand forecasts and capacity constraints.
  • Developed and maintained production schedules to optimize resource allocation and meet delivery timelines.
  • Coordinated with cross-functional teams to align project goals and manage capacity constraints effectively.
  • Conducted thorough analysis of inventory levels and modified schedules to enhance supply chain efficiency and minimize stock discrepancies.
  • Implemented scheduling software tools to enhance workflow efficiency and improve data accuracy in reporting.

Master Production Scheduler

Manna Pro
Chesterfield
01.2019 - 03.2020
  • Planned production schedules for each week, taking employee production rates, company needs and seasonal changes into account.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Managed team of 10 employees, overseeing hiring, training, and professional growth of employees.
  • Prepared schedules for three separate manufacturing facilities.
  • Flew to each location to oversee line changeovers and conduct SAP training (GO live)
  • Produced weekly and monthly schedule adherence scorecard
  • Attended Value Stream meetings to help direct business in right direction.
  • Managed changes in demand effectively, adjusting schedules as needed to accommodate fluctuations without compromising deadlines or quality standards.
  • Boosted overall productivity by continuously analyzing data to identify opportunities for process improvements.
  • Played an instrumental role in achieving company growth objectives by supporting the successful launch of new products on time and within budget constraints.
  • Collaborated with cross-functional teams to align production plans with customer requirements.
  • Prepared and maintained comprehensive production reports to highlight production developments for management review.

Production Planner

Carr Lane Manufacturing
Shrewsberry
11.2017 - 03.2019
  • Made sure that products were produced on time and are of good quality.
  • Liaised between customers and manufacturing to design new product.
  • Organized work to meet demanding production goals.
  • Managed team performance by training, mentoring, disciplining and motivating employees.
  • Monitored product standards and quality-control programs.
  • Assisted machine operators with finished pieces.
  • Planned, scheduled and delegated daily work.
  • Oversaw production process and managed production schedule.
  • Set and monitored product standards, examining samples of raw products and processing tests, to ensure quality of all finished products.
  • Maintained Build of Materials and ensured correct routing through production process.
  • Ordered Materials that would be needed by studying demand patterns
  • Saw to the completion of special projects
  • Improved earnings by 22% through Lean process improvements.

Production Planner/Scheduler

Diode Dynamics
Earth City
03.2016 - 11.2017
  • Track, plan, schedule, and oversee the production of manufactured and imported items using various software's.
  • Reduced finished good inventory 30% by establishing proper lot sizes using Lean Manufacturing and Just In Time Manufacturing Principles.
  • Improved on time delivery performance 83% to 98% by reducing work in progress and increased throughput
  • Established weekly production and scheduling meetings with supervisors and team leads resulting in improved communication between departments and buildings.
  • Created independent tracking system for all projects planned and in-progress to maintain company awareness and more accurate delivery expectations.
  • Utilized ERP software to monitor inventory and track production progress.
  • Developed production schedules based on customer demand and inventory levels.
  • Planned and established production schedules and optimized control levels for diversified manufacturing operations.
  • Developed comprehensive production plans to ensure timely completion of customer orders and minimize stockouts.
  • Customized SAP production planning and detailed scheduling tools to support factory production initiatives.
  • Reduced lead times by closely monitoring production schedules and addressing bottlenecks promptly.
  • Employed accurate forecasting to increase efficiency and reduce waste.
  • Assisted in budget preparation and control, ensuring production costs were aligned with financial targets.

Data Recovery Engineer

Fields Data Recovery
St Louis
06.2015 - 03.2017
  • Initially assess incoming media, and report them as recoverable or non-recoverable
  • Complete continued assessment phase and further diagnose source of medias problem
  • Complete any physical work in clean lab environment to replace critical and sensitive parts of media, in order to retrieve recoverable data
  • Report findings to account mangers and stay in contact with them about their specific concerns on behalf of client
  • Save and maintain data to in-house network servers
  • Maintain servers physical space
  • Back up found data for clients to secondary source and hand off to shipping department.
  • Evaluated vendor proposals for equipment procurement, selecting optimal solutions based on performance requirements.
  • Improved client satisfaction with detailed progress reports and proactive communication during project execution phases.
  • Conducted technical evaluations of engineering designs and test results.
  • Conducted system diagnostics and repairs on various hardware components.
  • Developed technical specifications for data recovery projects.

Sales Advertising Associate

The Belleville News Democrat
Belleville
04.2014 - 01.2015
  • Promptly responded to inquiries and requests from prospective customers
  • Facilitated inter-departmental communication to effectively provide customer support
  • Gathered information from local court house and input data into system for printing
  • Assisted Sales team with office duties and paperwork
  • Worked on completion of Automotive Adds/ St. Clair County Court House Updates
  • Worked on organizational capabilities of layout department
  • Conducted market research to identify target audiences and inform strategic advertising decisions.
  • Evaluated the effectiveness of competitors'' advertising campaigns to identify areas for improvement and capitalize on market opportunities.
  • Assisted in developing advertising campaigns, ensuring alignment with client objectives and brand guidelines.
  • Increased brand awareness by developing and executing targeted marketing campaigns.

Area Supervisor/Lead Sales

The Home Depot
O'Fallon
03.2011 - 04.2014
  • Updated customer orders from start to finish in accurate and timely manner
  • Scheduled staff shifts to cover peaks and lulls in customer inquiries
  • Facilitated inter-departmental communication to effectively provide customer support
  • Strong leader of customer support staff
  • Manager of four department in store
  • Specialized in "Specialty" departments involved high volumes of special orders
  • Trained lead generators from all over district
  • Created "Item of Month" program for store which increased overall sales for department and store
  • Became leading district department supervisor for theft prevention and saved sales
  • Successfully drove new product lines to increase annual profits by 40%.

Sales Representative

A-1 Party and Planning
Collinsville
03.2009 - 03.2011
  • Took incoming sales calls and took orders over the phone
  • Assisted customers that would come into the store. I would set up displays for them and design a table display and sell them all I had done
  • Handle credit card transactions over the phone as well as cash from customers in the store
  • Assisted the owner in on site and off site set up of displays and wedding
  • Designed whole receptions for customers and then helped them in implementing their ideas
  • Managed inventory levels to ensure adequate stock for peak sales periods.
  • Developed strong product knowledge to assist customers in selecting appropriate party supplies.
  • Built relationships with clients to enhance repeat business and customer loyalty.
  • Expanded customer base through cold calling, networking, and relationship building.

Education

Bachelor of Science - Biology and Chemistry

Southern Illinois University At Edwardsville
Edwardsville, IL
05.2010

Skills

  • Knowledgeable in SAP, SAP NEXT and JobBOSS and deployment processes
  • Six sigma methodologies
  • Scheduling software
  • Capacity planning
  • MTO production planning
  • MTS production planning
  • ERP systems proficiency
  • Master scheduling
  • Teamwork
  • Customer service
  • Time management
  • Multitasking

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 12 staff members.
  • Achieved increased production by introducing Tactic for finite scheduling alongside SAP.
  • Utilized Power BI reports as well as Access to generate detailed reports.
  • Proficient in Material Master Management in SAP.

Certification

  • CPIM - Certified Production and Inventory Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Sap

Timeline

Sr. Master Scheduler/ S&OP Analyst

MilliporeSigma
09.2021 - Current

Master Scheduler

Weir Mineral North America
03.2020 - 09.2021

Master Production Scheduler

Manna Pro
01.2019 - 03.2020

Production Planner

Carr Lane Manufacturing
11.2017 - 03.2019

Production Planner/Scheduler

Diode Dynamics
03.2016 - 11.2017

Data Recovery Engineer

Fields Data Recovery
06.2015 - 03.2017

Sales Advertising Associate

The Belleville News Democrat
04.2014 - 01.2015

Area Supervisor/Lead Sales

The Home Depot
03.2011 - 04.2014

Sales Representative

A-1 Party and Planning
03.2009 - 03.2011

Bachelor of Science - Biology and Chemistry

Southern Illinois University At Edwardsville