Susan Story
Myrtle Beach,SC
Summary
Hardworking individual committed to driving organizations to be successful. Organized and patient individual polished in handling customer questions and complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
42
42
years of professional experience
Work History
Sales Associate
Gray Media
Myrtle Beach, SC
09.2025 - 08.2026
- Prospected new client accounts through outreach via calls, emails, and lead follow-up, enhancing sales pipeline.
- Presented station inventory and campaign options to business owners and agencies.
- Coordinated processing of commercial orders for the National Sales Manager, ensuring timely execution. for commercials for the National Sales Manager.
- Developed broadcast advertising proposals and media kits for local advertisers at Gray Media.
Receptionist
Gray Media
Myrtle Beach, South Carolina
10.2016 - 09.2025
- Greeted visitors and managed front desk reception for Gray Media office traffic.
- Answered multi-line phones and routed calls to Gray Media departments.
- Scheduled meetings and coordinated conference room calendars for Gray Media staff.
Undergraduate Program Coordinator
Duke University
Durham, North Carolina
09.2001 - 07.2015
- Coordinated Duke University program calendars, meetings, and event logistics.
- Assisted undergraduate students in scheduling courses for fall and spring semesters.
- Managed Duke University participant records, files, and confidential documentation.
Patient Accounting Representative
Duke University
Durham, NC
09.1984 - 08.2001
- Verified patient coverage and eligibility before billing updates.
- Reviewed insurance claims for accuracy and missing documentation.
- Processed patient accounts using Duke billing systems and account records.
Education
Rock Hill High School
Rock Hill SC , SCSkills
- Client prospecting
- Broadcast advertising
- Order entry
- Claims review
- Effective communication
- Experience in working with college students
Accomplishments
- Achieved Perfect Attendance at Duke University
Affiliations
- Enjoys the beach and sunshine.
- Loves Animals
- Cooking and baking
References
References available upon request.
Timeline
Sales Associate
Gray Media
09.2025 - 08.2026
Receptionist
Gray Media
10.2016 - 09.2025
Undergraduate Program Coordinator
Duke University
09.2001 - 07.2015
Patient Accounting Representative
Duke University
09.1984 - 08.2001
Rock Hill High School