Summary
Overview
Work History
Education
Skills
Certification
Why You Should Hire Me
Work Availability
Quote
Timeline
Generic

Susan Strauss

Sugar Creek,MO

Summary

Legal Secretary effective at taking on large and small tasks with little guidance or outside help. Successfully applies excellent time management skills and expert knowledge of legal procedures. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

35
35

Legal Secretary

10
10

Paralegal

Work History

Legal Secretary

Various Temping
District of Columbia
08.2004 - 02.2007
  • Processed electronic or physical court filings for attorney's practice.
  • Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Assisted in maintaining department attorney personnel files with utmost confidentiality.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Opened new client files and new matters in CMS.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Maintained attorney calendars by keeping track of appointments, meetings and conferences.
  • Acted as liaison between clients, vendors and attorneys.
  • Composed and revised letters and depositions.
  • Routed contracts, agreements and invoices through proper signature process.
  • Organized case files by creating and maintaining document filing systems for easy retrieval of information.
  • Drafted, edited and finalized legal documents such as contracts, pleadings and motions.
  • Transcribed dictation from audio recordings into written form utilizing digital recording equipment.
  • Processed summonses, subpoenas and complaints.
  • Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Drafted letters and prepared legal correspondence for attorneys and legal assistants.
  • Coordinated court filings including scheduling hearings, filing deadlines and calendaring events.
  • Compiled meeting agendas and supportive materials ahead of meetings.3
  • Organized and prioritized case loads of [Number] attorneys.
  • Arranged case files and maintained records and notebooks.
  • Composed and revised legal documents, letters, depositions and court documents.
  • Photocopied all correspondence, documents and other printed materials.
  • Processed and distributed invoices to bill clients.
  • Received and disbursed incoming mail.
  • Assisted in preparation of engagement letters.
  • Coordinated and scheduled meetings and telephone conferences.
  • Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
  • Took detailed notes in meetings and disseminated information afterward.
  • Proofed documents and submitted to attorneys for review.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Understood and followed oral and written directions.

Legal Secretary

Arnold & Porter
District of Columbia
07.2000 - 03.2004
  • Applied effective time management techniques to meet tight deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Strengthened communication skills through regular interactions with others.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.
  • Paid attention to detail while completing assignments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Provided professional services and support in a dynamic work environment.
  • Worked flexible hours across night, weekend, and holiday shifts.

Legal Secretary/Paralegal

Riordan & McKenzie
Los Angeles, CA
10.1991 - 03.2000
  • Transcribed legal documents and phone conversations.
  • Scheduled all appointments, appearances and briefings.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Filed documents with courts on behalf of attorney.
  • Diligently edited legal correspondence for grammar and spelling.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Received and placed telephone calls to clients and prospective clients.
  • Created, indexed, and maintained client binders.
  • Screened telephone calls and forwarded to appropriate departments.
  • Scheduled and made appointments for [Number] attorneys.
  • Researched and booked reasonably-priced and comfortable airfare, hotels and ground transportation for senior leadership.
  • Developed and maintained positive relationships with clients and colleagues.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Prepared and processed invoices for attorney billing.
  • Planned and organized internal and external events, meetings and conferences.
  • Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
  • Researched and identified legal precedents and statutes.
  • Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
  • Created and printed legal documents for attorneys to review.
  • Produced and filed various legal documents and electronically preserved updated case record system.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
  • Completed data entry of legal documents into electronic filing systems.

Education

Paralegal Certifictate - Paralegal Education

Rio Hondo College
Whittier, CA

Some College (No Degree) - Psychology

Pomono College
Pomona, CA

Skills

  • MS Office Proficient
  • Case Coordination
  • Corporate Law
  • Word Processing
  • Exceptional Communication Skills
  • Drafting Legal Documents
  • Case Management
  • Editing and Proofreading
  • Transcription
  • Administrative Support
  • Document Proofreading
  • Schedule Management
  • Appointment Setting
  • Document Preparation
  • Document Management
  • Client Correspondence
  • Executive calendars
  • Typing speed [Number] WPM
  • Efficient multi-tasker
  • Editing and proofreading
  • [Number] years in legal administration
  • Administrative support
  • Document preparation

Certification

  • Real Estate License, State of Maryland, 1985
  • Paralegal Certificate, approximately 1990

Why You Should Hire Me

  • I have a 35 year background as a Legal Secretary/Paralegal and like working with people. I am organized, can work without supervision, have led small teams on projects efficiently and have great customer service skills dealing with both clients, attorneys and other co-workers. I'm currently seeking a remote, preferably part-time position (but will accept full-time) in customer service. I have been out of the job market for a number of years and my references are no longer available. Willing and able to start in an entry-level position. I believe I would be a great asset to your company.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Be tougher than the problem itself.

Timeline

Legal Secretary

Various Temping
08.2004 - 02.2007

Legal Secretary

Arnold & Porter
07.2000 - 03.2004

Legal Secretary/Paralegal

Riordan & McKenzie
10.1991 - 03.2000

Paralegal Certifictate - Paralegal Education

Rio Hondo College

Some College (No Degree) - Psychology

Pomono College
Susan Strauss