Results-driven professional with a proven history of delivering high-quality work. Recognized for strong communication and collaboration skills, consistently contributing to team success and organizational objectives. Committed to exceptional service and continuous professional growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Managing Partner (Site Leader)
Tidal Wave Management LLC
Borger, TX
05.2025 - Current
Oversee day-to-day operations
Ensure top-tier customer service and facility standards
Manage site budget, cash handling, deposits, and inventory
Create schedules and manage staffing needs
Train, mentor, and lead team members
Order supplies and track usage
Foster a culture of accountability and performance
Recruit, hire, and train hourly associates
Front-line HR duties, staff of 10-15 hourly associates
Full responsibility for operational metrics
Customer service
Daily equipment maintenance/troubleshooting
OSHA compliance requirements
General Manager
Take 5 Car Wash
Southport, NC
11.2023 - 04.2025
Recruit, hire, and train hourly associates
Front-line HR duties, staff of 5-8 hourly associates
Full responsibility for operational metrics
Customer service
Daily equipment maintenance/troubleshooting
OSHA compliance requirements
Assistant Manager
Lowe's Home Improvement
01.2019 - 06.2023
Manage various departments within retail store
PRO-DESK manager
Inventory management
Manage in-stock levels of construction materials
Associate work schedules
Professional customer development and team training
Assistant Store Manager
Tractor Supply Company
07.2016 - 01.2019
Merchandising store to corporate plan-o-grams
Key holder
Volume sales to local ranch operators/owners
Daily operations, including money management and bank deposits, cash reconciliation
Equine/Bovine specialist
Deliver on store metrics, manage staff up to 14 hourly associates
Owner/Operator
SuzieK Nails
08.2002 - 06.2016
Self-employed as professional nail manicure and pedicure.
Responsible for aspects of customer service, income & expense management
Insurance Sales Representative
Ingmire-Phillips Ins.
08.2006 - 07.2010
Provide various types of insurance policies as per customer needs, life/auto/home.
<ul><li>Supervises, coaches, and evaluates teaching staff and Family Support Workers</li><li>Serves as site leader and keeps effective operation of Children’s Services programs</li><li>Collaborates with the Operations Coordinator to ensure that facility issues are reported and resolved promptly</li><li>Ensures that the site supports all safety standards, such as emergency drills, at the proper intervals</li><li>Always supports compliance with DCFS licensing standards</li><li>Provides guidance on problem solving, classroom management and curriculum implementation to teachers daily</li><li>Schedules and facilitates monthly site and team meetings, as appropriate</li><li>In addition to the responsibilities listed above, as a Program Site Manager of Marillac St</li><li>Vincent DePaul Social Center employees are responsible for the following:</li><li>Demonstrated success navigating complex organizational structures; using influence and soft skills to move ideas to implementation; comfort with ambiguity, adapting to change; and managing under different circumstances</li><li>Sophisticated communication style that shows ability and commands respect, while also recognizing and using knowledge of others</li><li>Outstanding listening skills with the ability to uncover the factual issues affecting sites</li><li>Experience working successfully in a multi-site organization with proven success integrating into new work environments</li><li>Participates in civic engagement activities that advance the mission of Marillac Social Center</li><li>Advances parent leadership development</li><li>Performs other duties as assigned</li><li>Must be able to lift to fifty pounds (average child’s weight)</li></ul> at Marillac Social Center<ul><li>Supervises, coaches, and evaluates teaching staff and Family Support Workers</li><li>Serves as site leader and keeps effective operation of Children’s Services programs</li><li>Collaborates with the Operations Coordinator to ensure that facility issues are reported and resolved promptly</li><li>Ensures that the site supports all safety standards, such as emergency drills, at the proper intervals</li><li>Always supports compliance with DCFS licensing standards</li><li>Provides guidance on problem solving, classroom management and curriculum implementation to teachers daily</li><li>Schedules and facilitates monthly site and team meetings, as appropriate</li><li>In addition to the responsibilities listed above, as a Program Site Manager of Marillac St</li><li>Vincent DePaul Social Center employees are responsible for the following:</li><li>Demonstrated success navigating complex organizational structures; using influence and soft skills to move ideas to implementation; comfort with ambiguity, adapting to change; and managing under different circumstances</li><li>Sophisticated communication style that shows ability and commands respect, while also recognizing and using knowledge of others</li><li>Outstanding listening skills with the ability to uncover the factual issues affecting sites</li><li>Experience working successfully in a multi-site organization with proven success integrating into new work environments</li><li>Participates in civic engagement activities that advance the mission of Marillac Social Center</li><li>Advances parent leadership development</li><li>Performs other duties as assigned</li><li>Must be able to lift to fifty pounds (average child’s weight)</li></ul> at Marillac Social Center
Executive Assistant to Partner and Senior Managing Directors at Guggenheim SecuritiesExecutive Assistant to Partner and Senior Managing Directors at Guggenheim Securities