Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Taylor

Mesa,Arizona

Summary

Creative Business Owner with exceptional background spent as an entrepreneur. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Overview

14
14
years of professional experience

Work History

Business Owner/Operator

OZ Studio
04.2018 - Current
  • Consult with hundreds of customers to assess needs and propose optimal solutions.
  • Work directly with customers. Ensure 100% excellent service support and problem solving.
  • Set up and maintain POS, Web info and Scheduling.
  • Serve as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Employ prompt decision-making and in-depth research to resolve issues.
  • Develop and implement marketing strategies to generate new customers and increase sales.
  • Introduce new methods, practices, and systems to reduce turnaround time.
  • Conduct target market research to discover customer needs and analyze competitor trends.
  • Adhere to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Organize and attend trade shows and special events to showcase products, network with other businesses and attract new customers.

Shakespeare Mentor

United Scholar Academy
09.2009 - 06.2013
  • Organized classroom of 23 youth, ordered material, set up and maintained safe learning rich environment, taught weekly.
  • Encouraged students and parents to get outside their comfort zone and develop new skills and talents;
  • Collaborated with teachers, parents, students and supporters to build sets, costumes and makeup.
  • .Created "Student Led" Shakespeare Travelling Troupe that performed at local Elementary Schools.
  • Organized and implemented annual student productions of Shakespeare Comedies.
  • Promoted positive relationships between mentees and peers to encourage social resilience and connection.
  • Assisted mentees in developing self-confidence and positive self-image.
  • Regularly assessed progress and provided feedback to support continued development.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.

Fire Work Stand Host

Black Cat
06.2012 - 01.2013
  • Organized and set up inventory, payment systems, theft control,
  • Was go-to when problems arose.
  • Performed as needed and focused on success from beginning to end of season.

Education

High School Diploma -

Linden High School
Linden, CA
1984

Costmetology Liscense - Cosmetology, Aesthetics

Woodruff Vocational School
Stockton
1984

Skills

  • Adaptable and Flexible
  • Client Retention
  • Innovative and Visionary
  • Customer Needs Assessments
  • Departmental Coordination
  • Articulate Communication
  • Quality Control Planning
  • People and Culture
  • Balanced Work Ethic
  • Industry Networking
  • Facebook Marketing
  • Industry Expertise
  • Approachable and Outgoing
  • Analytical and Critical Thinker
  • Expectation Management
  • Results Oriented

Timeline

Business Owner/Operator

OZ Studio
04.2018 - Current

Fire Work Stand Host

Black Cat
06.2012 - 01.2013

Shakespeare Mentor

United Scholar Academy
09.2009 - 06.2013

High School Diploma -

Linden High School

Costmetology Liscense - Cosmetology, Aesthetics

Woodruff Vocational School

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Susan Taylor