Susan Tinsley
Roanoke,VA
Summary
I am Susan Gibson, a motivated self-starter with over ten years of sales and management experience. I am a specialist in handling and managing day-to-day team operations and have considerable communication skills. It is important to note that I have periods of time in my work history dedicated to raising my children.
Overview
14
14
years of professional experience
Work History
Sales and Service Representative III
First Citizens Bank
Roanoke
03.2018 - 08.2020
- Processed deposits, withdrawals, and payments, totaling over $2000
- Built and maintained strong customer relationships to expand customer base and enhance customer loyalty
- Maintained accurate and organized customer records.
Stay-at-Home Mom
Gibson Household
Roanoke
10.2007 - 05.2018
- Managed daily schedules for two adults and three children
- Coordinated and implemented a successful school fundraiser, raising over $1000.
Assistant Manager
Bare Minerals Cosmetics
Roanoke
07.2011 - 10.2012
- Managed a team of 10+ employees
- Achieved top sales in the first year of employment, generating over $100,000 in revenue
- Developed and implemented weekly schedules for key holders and sales associates
- Enforced company policies and procedures to maintain operational excellence.
Sales Consultant
Macy's
08.2006 - 10.2007
- Processed credit and debit card payments, ensuring a seamless purchasing experience
- Demonstrated excellent verbal communication skills to understand customer needs and supply proper recommendations.
Education
Master of Science - Finance
College of William and Mary
12.2023
Bachelor of Science - Business Technology and Management
James Madison University
05.2022
Skills
- Microsoft Office
- Data Management
- Financial Analysis
- Excel Proficiency
- Customer Service
- Analytical Thinking
- Team Management
- Communication
- Attention to Detail
Timeline
Sales and Service Representative III
First Citizens Bank
03.2018 - 08.2020
Assistant Manager
Bare Minerals Cosmetics
07.2011 - 10.2012
Stay-at-Home Mom
Gibson Household
10.2007 - 05.2018
Sales Consultant
Macy's
08.2006 - 10.2007
Master of Science - Finance
College of William and Mary
Bachelor of Science - Business Technology and Management
James Madison University
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